About UsAccord Global Services AGS is a Business Process and IT Solutions Outsourcing company aimed at providing Back Office, Call Center, IT Enable Service and HR Outsourcing solutions for the Telecom, Banking, Financial services, Information Technology, Healthcare, Professional Services, Tourism and Insurance verticals.
Our range of customer management solutions helps clients to eliminate operational risks and aims to provide outstanding service delivery at a single point of contact. AGS helps clients manage their back end customer activities, to attain excellence in customer service and most importantly, build profitable relationship with their customers. We have the expertise to implement systems and manage customer interactions reliably and cost effectively. |
Aim / Vision / MissionMission To create a service oriented, knowledgeable and principally centered organization which will strive to provide world class customer management solutions through continuous learning, innovation and benchmarking. We will, | Have empowered teams that will work in partnership with customers | | Reduce total cost of processing and constantly find ways to increase shareholder value | | Create an organization which will thrive on learning, innovation and quality. | | Strive to provide service 24 hrs, 7 days a week. | | Enable employees to realize their full potential and provide an excellent, enjoyable work environment. | | Conduct ourselves with the highest sense of integrity. |
Quality Policy / ProcessesAGS defines strict Quality measures to be achieved by each of our solution areas and teams. Our internal performance and quality measures are set to be in par with our clients benchmarks.
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 | Fact Sheet | | | Nature of Business | : | Service Provider | | Major Markets | : | Indian Subcontinent |
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Contact Details| | Company Name:
| Accord Services India Private Limited | | Contact Person: | Mr. Manager | | Telephone: | +(91)-(44)-42857684
| | Fax No: | +(91)-(44)-42857683 | | Address: | 6 Parasu Street, Kilpauk, Chennai, Tamil Nadu - 600010 (India) |
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