If your question is not answered here then please contact sales@arihanttraders.net.
FAQ Online Sales
Is my personal information safe?
Is it secure to use my credit card details on your website?
How do I navigate your website?
What happens if an item is out of stock?
How do I place an order on your website?
What is your policy on returns?
Can I have a product delivered outside of the UK?
Do you ship to BFPO addresses?
What payment methods do you accept?
Can I purchase a costume for someone else and send it to them?
How do I get to your Camden Superstore?
A product I bought is now cheaper, can I have a refund for the price difference?
The price of a product has gone up, can I pay the cheaper price?
How do I know which size to choose?
What if the product is faulty?
What are the washing and care instructions of the products?
Can I cancel an order?
My card payment is being rejected online?
Am I charged VAT on my order?
What happens if my costume does not fit?
I can't speak English can your staff speak foreign languages?
FAQ Hire Enquires
How do I hire a costume?
Can I book a hire costume online?
Do I have to leave a deposit for a hire costume?
Can I cancel a reserved order?
for more details refer to the attached pdf file.
