Ark Diagnostics Private Limited

About Us

Ark Diagnostics Pvt. Ltd. was founded more than a decade ago ... as Chithra Trading Corporation. Chithra pioneered through introduction of Liquid Stable Biochemistry kits of A.Menarini s.r.l.,Italy; in the Indian diagnostic market. Since then the commitment continues for providing customers superior quality innovative products. The Ark story began soon after 1986, when two promising and dedicated entrepreneurs : C.K.K Menon and R.G.Prabhu, with their decade old experience in diagnostic instrumentation and reagents with leading multinationals, joined hands to add a new dimension to the Indian diagnostic industry : Not only Quality, but Referral Standard Quality Product coupled with uncompromising After Sales Customer Service. This was the starting point for many trend-setting products, technology and tradition. Consolidation in liquid stable biochemistry kits of A.Menarini s.r.l, Italy : the first of its kind of non aspiration based programmable semi automated biochemistry analyser, added fuel to Ark's growing market presence in India. The progress never ended there. Ark went on introducing "RAICHEM" Reagents Applications Inc. U.S.A.: another leading giant in the world of clinical chemistry reagents, Diatron, Austria for hematology analysers and with the recent introduction of ChemWell : a state-of-the-art True Random Access Fully Automated Biochemistry Analyser and Walkaway ELISA processor, has created waves in the industry. Ark's product line extension strategy has always added new dimension to the Indian diagnostic industry. Today, Ark continues its tradition of pioneering both the Instrumentation and Reagent Market, in its pursuit to achieve the leadership status in a growing Indian market, armed with its commitment towards two strong values: Uncompromised dedication towards customer service. Quality that builds Customer confidence. The selection of Ark's principal companies is not and easy task. Ark joins hands only with those organisations who believe in similar philosophies and values, and are technologically ahead of the rest. A sound manufacturing base, a state-of-the-art Research and Development facility, a dominating market share with unmatched customer confidence, rule Ark's way of selecting international partners. With the unique perspective of a Service and Quality driven Company, Ark aims toward future outstanding achievements, both in the area of reagents and instrumentation...as it continues to build and sustain its well established tradition. In pursuit of its goal for achieving market leadership status and offering customers better value for money, Ark's future plan encircles around the area of manufacturing reagents and equipments in India. Arks manufacturing setup is shortly coming up at an industrial suburb, close to the city of Bombay. Ark has one of the best trained Sales Forces in the country. An aggressive and knowledgeable team of dedicated professionals, who strive continuously to live upto the corporate commitments. Sales professionals at Ark do not believe in "One Time Selling", instead the approach is for building long term customer relationship through guiding the customer to select the right product, fulfilling the Quality commitments and achieving time bound delivery schedule and of course solving problems in the hour of need. Ark's Sales Force is backed by a team of Product Support & Marketing professionals based at the corporate headquarter at Bombay. Beside taking strategic marketing decisions, on job training forms an integral part of Ark's marketing exercise. A separate team of Customer Service Professionals remain dedicated for extending customer training, problem solving and continuously monitoring Ark's values and commitments towards its customers.