About UsBacked by the rich experience along with huge repository of marketing skills has made us a favorite partner that offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace. Our goal of taking your business as our passion reaffirms this dual commitment of outperformance and business effectiveness. Our range of customer management solutions helps clients to eliminate operational risks and aims to provide outstanding service delivery at a single point of contact. We are uniquely positioned geographically and strategically to partner with firms and help them expand their business and offer the most effective and cost efficient solutions that provide value for their business outsourcing. Our strength lies in our approach which revolves around the specific needs of our client and is quality-centric. Bridgeworkz helps clients manage their backend customer activities, to attain excellence in customer service and most importantly, build profitable relationship with their customers. We have the expertise to implement systems and manage customer interactions reliably and cost effectively wherein today¿s competitive world, customers are constantly demanding lower prices and round-the-clock service. Global 2000 companies experience the range of the Integrated Customer Lifecycle services of Bridgeworkz that touch every point in the customer lifecycle - starting with Customer Interaction Services provided across various media - voice, email, chat etc., supported by robust back office services and value-added by powerful application development. |
Team / ManpowerTeam
Our team has experience in having managed small to large size operations and delivered quality services in diverse industries globally. We believe that our people are the only sustainable competitive advantage and therefore we have aligned our people practices with our goals. The team that forms Bridgeworkz is the key to all of its success. The collective mind of these individuals is the engine that powers our methodologies, ideologies and evolution. We're an ideally proportioned team, the hybrid comprising of technology and management personnel with expertise over their specific domains.
We have created a work environment that is conducive for innovation, teamwork, mutual respect, recognition and high performance. Our operations in India capitalize on the large talent pool of highly skilled, English-speaking workforce. This powerful mix of talent ensures that we offer our clients the perspective that comes from deep industry expertise as well as the insight that comes from years of hands-on experience.
Quality Policy / ProcessesQuality Assurance
BW is formed to create a long term client relationship through our quality of work delivered.
Our approach is quality centric for all activities, with procedures and processes documented. At Bridgeworkz we intend to maintain and enhance our leading position through commitment to a Quality Management Systems that reflect the requirements of international standards and quality certifications. We at Bridgeworkz provide services that conform to customer’s requirements, at a satisfactory overall cost, having regard to functionality, reliability, durability, usability, appearance and safety. We have developed a repeatable, effective processes based upon international standards that ensure the high quality of service and successful delivery to our global clients. All processes at Bridgeworkz are well documented, institutionalized and evaluated, ensuring us becoming more effective and efficient with each project we work on. Our commitment to quality has provided us with a common approach in working our way through this rapidly changing global business environment. We are process driven and our processes are aimed at meeting ISO 9001:2000 compliance standards.
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 | Fact Sheet | | | Nature of Business | : | Service Provider |
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Contact Details| | Company Name:
| Bridgeworkz Eservices Private Limited | | Contact Person: | Mr. Manager | | Telephone: | +(91)-(80)-22203661
| | Address: | Residency Plaza, 5thfloor, #41/42, Residency Road,, Bengaluru, Karnataka - 560025 (India) |
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