Caretel Infotech LimitedNew Delhi, Delhi
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Caretel is part of the Dalmia group (a leading Indian conglomerate with GHCL as its flagship company). The group has diverse business interest including Chemicals, Telecom, IT Enabled Services, Tobacco, Explosives, Dairy products, Textiles, Resorts and others. As part of its expansion strategy, the company has focused into the area of Multimedia Contact Centers including Business Process Outsourcing. Caretel has achieved substantial success in the domestic market by acquiring major multi-national clients in the Automobile, White Goods, FMCG, IT, Telecom, Entertainment, Finance and Insurance sectors. Some of the key clients amongst an impressive list of over 60 major corporations.
We are running Kisan Call Centre Services and at present operating with 124 seats from 16 business locations to 19 Delivery centers in 16 cities.. It is a prestigious project of Ministry of Agriculture to provide single window helpline to the farming community of the Nation. The services were inaugurated by Prime Minister in the month of Jan-04 and operate for 24 hours a day, 7 days a week.
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