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Corporate social responsibility has long been an essential part of our business. At Chhabra 555, we undertake complete responsibility for our actions, and in turn its impact on all stakeholders - employees, consumers and environment. Over the years, we have promoted public interest and encouraged community growth and development.
We have conducted extensive customer profiling over the years and now we manufacture different product lines to meet the modern customer’s standards in variety and individuality of choice. Each product line corresponds to the demands for stylistic variety, as it is created by its own carefully selected team of designers, who translate the individual lifestyle embodied by the respective line for the specific target customer. The designer lines are clearly differentiated by their pricing concept, which in turn reflects the materials, utilized the product finishing and the visual detailing of the various models.
We have implemented highly advanced accounting and inventory solutions. All primary dealers are linked through our customized enterprise resource planning mechanism developed for managing these key relationships effectively. All orders from these dealers are received online and forwarded to the specialized distribution team. In spite of the large number of inventory pieces in our stores (approximately 1 lakh units) and resultant SKUs we deal in, each and every product is photographed and bar coded individually. The purchase date of each product line in a store is tracked according to various parameters like supplier, colour, material, etc. and subsequent stock movements are effected between stores periodically to maintain the best mix of products as per the particular stores requirements.
We have also instituted several internal monitoring mechanisms to maintain effectiveness and efficiency in processes. Checklists have been developed to track multiple practices. A case in point would be the feedback forms which the regional managers mandatory fill after each store visit, on various parameters like visual merchandising, staff attitude, compliance to uniform norms, hygiene, stock handling, etc.
For International buyers, orders are shipped and delivered through international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 45 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Chhabra 555 is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within a maximum45 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. It is our aim to deliver the products to you as soon as possible.
Cancellation by Customer : Chhabra 555 believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellation by Chhabra 555 : Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. In case of cash-on-delivery, the cancelled portion will not be charged. Fraudulent /Declined Transactions.
Our payment gateway constantly monitors the user`s account in order to avoid fraudulent accounts and transactions. Chhabra 555 reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the website fraudulently. Chhabra 555 reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, Chhabra 555 reserves the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, Chhabra 555 shall owe no liability for any refunds. Return / Exchange Policy.
Each garment ordered online is individually created, crafted and designed perfectly in accordance to the specifications provided. As a result, we follow a "No Return No Exchange" policy to aid us in delivering the very best and latest in Indian fashion.
Kindly be informed that Chhabra 555 will not be able to refund or exchange any online sales at www.chhabra555.com under any circumstances. Chhabra 555 firmly believes that all customers who order online are aware that colors seen on a monitor may be slightly different as compared to the color of the actual outfit ordered. Chhabra 555 trusts and has faith in its customers or making its online venture successful so that every year Chhabra 555 can deliver and probably exceed customer expectations.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Analysis and reporting : Chhabra 555 uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to Chhabra 555 only. No personal or personally identifiable information is gathered or used for this process. Exceptions.
Chhabra 555 Fashions Pvt. Ltd.
Ms. Asheeta Chhabra (Head - Business Development)
Shop No. 555, Katra Ashrafi, Chandni Chowk
Delhi - 110006, India