June 2008 ClickFox and Pan Cyber announce partnership to provide Customer Experience Analytic software and services in Middle East region.
March 2007 Pan Cyber becomes a Gold member of Avaya DevConnect Program.
January 2007 Pan Cyber becomes MITEL Development Partner.
December 2006 Pan Cyber partners with Left Bank Solutions to provide Workforce management solutions for Contact Centers.
September 2006 Pan Cyber achieves Microsoft ISV/ Software Solutions Competency and is now a Certified member of the Microsoft Partner Program.
November 2004 Pan Cyber partners with Mercom - the industry leader for Recording and Evaluation Solutions for contact centers.
November 2004 Pan Cyber partners with Opensys to provide financial services solutions for the Middle East, African and Asian Market.
July 2004 Dialguard Arabic version to be launched in October 2004.
June 2004 Tamweel, a leading home finance company in UAE, awards contract to Pan Cyber to implement a state-of-the art multimedia contact center, integrated with ACCPAC CRM.
June 2004 Pan Cyber in association with Mannai Trading, Doha to provide advanced Call center solution to Qatar Taxi.
May 2004 Dialguard new version launched with additional features.
April 2004 Orient Tours, a leading Travel House in UAE appoints Pan Cyber to automate its tour operations.
March 2004 Millenium Call, awards project to Pan Cyber to implement its IVR and SMS solution for Ring Tone Downloads, Quizzes, Contests etc.
Aim / Vision / Mission
Vision
To evolve into a global IT solutions provider.
Mission
Building lasting solutions through proactive and quality deliverables.
Memberships / Affiliations
An ISO 9001:2008 Certified company
Team / Manpower
ACCPAC CRM SalesTeam makes a perfect starting point to a cost-effective and complete CRM system. Built on leading-edge technology, ACCPAC CRM SalesTeam is a completely Web and wireless-based solution for managing, forecasting and reporting through all phases of the sales cycle. ACCPAC CRM SalesTeam allows your sales teams and partner channels to access critical, real-time sales information anytime – from anywhere. Integration with ACCPAC accounting solutions provides a single point of access to customer information from within ACCPAC CRM SalesTeam.
Quality Policy / Processes
We at “Pan Cyber” are committed to be recognized as a quality and proactive end to end IT Solutions provider. We shall strive to exceed our customers’ expectations first time, every time considering their current & future needs.
We shall enhance our technology, infrastructure and technical know-how to achieve continual improvement.
We shall direct all our efforts to achieve “Total Customer Satisfaction”.
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