Brick and Click Technologies have always believed in developing transparent and trusted client relationships where IT outsourcing decisions are governed by the clients, business drivers. This organizational principle has helped us create a defined value chain, starting from business needs, moving through solution development, on to successful execution. Moreover, the organization stands deeply rooted on the ground of business ethics. Such principles and our vision to be a preferred Global Technology and Business Solutions Partner to the customers through innovative and best practices is helping the company to grow in leaps and bounds. It as a company have always aimed at providing holistic solutions to the customers and are therefore constructing a service model that tightly integrates the IT services with business process management. In meeting the objectives of becoming an integrated IT solutions provider, it have started our Call Center operations in the ITeS division. It have commenced operations in providing service in the areas of customer care, technical support, data conversion, collections, telesales, transaction processing and other value additions. In this age of cut-throat business competition businesses around the world are consistently shedding their non-core activities to concentrate on their core competencies. It believe that organizations should not outsource to follow the global trend but should evaluate the value proposition. The IT and ITeS divisions, under which we offer Software Development, BPO and call center service, attempts to transcend the traditional business driver of `value for money, into triggers that fuel business growth and realize higher benefits with sustained IT investments.