About UsT&M Services Consulting Pvt Ltd was setup in 1997 with the vision of offering technology driven services and business solutions in TOTAL PARTNERSHIP with its customers. Our expert and dedicated team, customer focus, service delivery model coupled with strong desire to perform beyond expectations has enabled us to build and enjoy long term business relationship with our customers. We provide services and solutions in the areas of technology solutions, business process outsourcing, information management, human resource outsourcing services and enterprise learning. Our services and solutions deliver measurable results in increased productivity, business objectives and competitive advantage. Our primary focus is on providing technology enabled business solutions to our customers making them better prepared to address the ever changing business needs in the global economy space and the relationship we share with our customers. |
Quality Policy / Processes “To provide services that meet the needs of our customers and exceed their expectations through continuous improvement, scalable efficient systems and proactive time bound delivery. " To support our focus on quality T&M has implemented the Quality Management System (QMS). The QMS is our implementation of the industry standard for quality: ISO 9001:2000 T&M Quality Management System ensures that our services will meet or exceed our customers' expectations. T&M is dedicated to quality and continuous process improvement for both customers and employees. Our responsibility is to ensure that through established standards and measurements, the level of quality at T&M matches or exceeds our customers' expectations. We develop organizational excellence and quality awareness through innovative process improvements, training, measurements and development of customer and employee satisfaction programs. Quality is an integral part of our commitment to world-class customer services. When carrying out engagements for our customers, all members of T&M follow the procedures set out in our Quality Management System. Our Quality Management System is a set of principles and methods for continuously improving the service that we give our customers and includes: -
Researching improvements to add to the quality of our services, systems and domain knowledge. -
Monitoring, Verifying and Validating both existing and new programs and service functions. -
Helping to define and improve our service delivery methods, procedures and practices. -
Conducting regular internal quality audits The Quality Management System also includes based on project type, project planning, transition management, continuous customer needs tracking, project quality plan, documentation, internal & external training plans, project delivery plan etc. Our internal quality system co-ordination team reviews project plans based on project type, size, need etc before embarking on the project. The quality system co-ordination team consists of representatives from all T&Ms business units, working together to guarantee the quality of our services to all our clients. If our customer has any specific quality control standards or documentation requirements, we work towards integration and following the same during their project execution.
Memberships / AffiliationsMemberships An ISO 9001:2000 CERTIFIED COMPANY
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 | Fact Sheet | | | Year of Establishment | : | 1997 | | Nature of Business | : | Service Provider | | Major Markets | : | Indian Subcontinent, East Asia, Middle East and South East Asia |
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Contact Details| | Company Name:
| T&M Services Consulting Private Limited | | Contact Person: | Mr. Kunwar Anurag Singh | | Telephone: | +(91)-(22)-28981033 / 28981031
| | Mobile / Cell Phone: | +(91)-9990486948 | | Address: | 1, Gopal Terrace Bldg, Kastur Park Road Shimpoli, Mumbai, Maharashtra - 400 092 (India) |
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