Tele Access-Leading Domestic Call Center, Mumbai, Maharashtra, India.

Tele Access is the leading provider of Business Process Outsourcing (BPO) and contact center services in the Indian market. Tele Access'' business deals with operations of both, voice and non-voice based BPO services.

Expertise is an established Group rendering services in the Telecom, financial and banking services, Insurance, Retail, Real Estate, and Travel verticals. In these segments we offer Sales and Marketing Consultancy, Recruitment, Contact center Solutions, collections and receivables management, customer retention, customer satisfaction surveys, lead generation, Customized Software / Website / CRM Development, SMS Blasting,temporary staffing & Project Financing. The Corporate office is located at Jogeshwari (Mumbai). The enterprise with collective efforts of the people involved and associated with the group thrives to achieve new dimensions in the Global Environment.With great interiors, it is surely high on people''s list of BPOs to work at.

Tele Access offers world-class end-to-end business process outsourcing services that can help companies achieve improved business performance. We bring together state-of-the art infrastructure, advanced technology, best people and process excellence, to deliver services that create a real value impact on our clients business.

The team at Tele Access are experts with detailed financial know-how, specially in areas related to individual credit analysis systems and processes for credit card collections, personal loan collections, loan applications for cars, two wheelers, consumer durables, homes, personal loans etc. In addition they have pioneered protocol development for new service areas that involve ''Non-Cash'' credit being given to individuals such as mobile post-paid subscribers, telephone users, cable subscription users, ISP subscribers etc.

Services rendered by Tele Access are in the following verticals -
Banking, financial services and insurance for acquisition, retention and collection
Telecom - for sales and acquisition, customer care services and retention, CSAT customer satisfaction surveys, close looping
Collections for account payables & receivables, Payroll processing and Claims Management
Other verticals - lead generation, profiling, data base verification and cleanup, retention.
Quality Assurance - provides quality assurance of voice and email service across multiple business segments.