Aditya Birla Minacs is one of India?s leading BPO and has been ranked amongst the top 5 BPOs in India.
Our service offerings spreads across various industries and business verticals, bringing together global best practices under a common umbrella across geographies. We have received numerous accolades, awards and certifications from prestigious institutions and analyst groups.
Apart from our 28 year old impressive track record in the business process outsourcing space, we have earned accolades and are reputed to be a high value, low risk service provider to a large number of Fortune 500 companies across industry verticals, spanning multiple geographies. We manage a wide range of complex and customised business processes under voice and non-voice space covering, customer acquisitions and experience program, revenue enhancement program, collections and retentions, back office transactions, accounting functions, coupled with high end analytics and Software development capability.
Minacs has leveraged this knowledge and expertise to create a ''Best-fit'' solution and service offerings for various business verticals.
Quality
ISO 9000
ISO 27000
COPC
PCI
SEI CMM Level 5
Products & Services
BPO
Call Center Services
Contact Center Sevices
CRM
IT Services
KPO
Procurement Services
Technical Consulting
Fact Sheet
Year of Establishment:
1981
Legal Status of Firm:
Limited Liability/Corporation (Privately Held)
Nature of Business:
Service Provider, Other
Number of Employees:
more than 1000 People
Turnover:
More than US$ 100 Million (or > Rs. 400 Crore Approx.)
Major Markets:
Indian Subcontinent, East Europe, East Asia, Central America, North Europe, South America, South/West Europe, South East Asia and North America
Providing contact center solution, call center service, inbound call center service, international call center service, domestic call center service,...