About UsGLS is in the business of designing, deploying and managing VPN and Wide Area Networks for over 750 customers in 20 countries. GLS owns and operates its own network operations center on a 24x7 basis from Charlotte, North Carolina. GLS provides a full suite of managed and monitored network and security offerings including managed Frame Relay, VPN, Internet, Email, and Intrusion Detection. Managed offerings include the management and monitoring of the various network connections and the CPE which includes Routers, Hubs, Switches, Firewalls, IDS devices, and network servers. GLS customer care and the network operations center help desk which are supported by an online network and project management program, U.Connect, work together to deliver a superior customer experience. Clients are kept apprised of all aspects of their network through U.Connect modules; order status, network management, trouble tickets, bandwidth utilization and customer requests. GLS combines terrific customer care, superior network deployment and management with best in class pricing to deliver the total cost of ownership that is second to none. Network Deployment: Each network deployment is managed by a GLS project manager who is solely responsible for the project and is the single point of contact. The project manager is responsible for coordinating and scheduling all aspects of the network deployment which include: Overseeing the entire implementation from provisioning to management Daily interaction with carriers to ensure seamless installation Daily status updates to GLS proprietary U.Connect online system Proactively works with all parties to resolve implementation jeopardies identified through exception reports Resolving billing issues The project manager works closely with a GLS engineer who has an extensive knowledge base and certifications from Cisco, SonicWALL, Efficient, and Checkpoint products. The GLS engineer performing the following functions: Requesting equipment components from inventory for site Configuring and testing hardware based on customer’s requirements Performing turn-ups on day of installation |
Aim / Vision / MissionAs a leader of managed broadband networks servicing Global Linking Solutions (GLS) delivers fully managed network services through our state of the art Network Operations Center (N.O.C.) and Client Response Center (CRC). Combining data, voice and video services in a fully scaleable, bandwidth rich environment, GLS designs, deploys and manages all network activity for our customers, replacing legacy narrow band communications networks with fully secured and managed broadband solutions that converges voice, data, local and video.
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 | Fact Sheet | | | Nature of Business | : | Service Provider | | Major Markets | : | Indian Subcontinent |
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Contact Details| | Company Name:
| Gls | | Contact Person: | Mr. Girdhari Sharma | | Telephone: | +(91)-(1571)-241488
| | Mobile / Cell Phone: | +(91)-9982581927 | | Address: | Ramghar, Shekhawati, Rajasthan - 331024 (India) |
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