 | | About UsNEWTURN AUTOTECH PVT. LTD. is a professional research and development own-stated manufacturer. NEWTURN was formed in march, 2003 by a group of technocrats with an objective of taking the new challenges to designing top quality servicing equipments. The company is manufacturing and marketing the range of garage/ servicing equipments to meet the requirement of automobile garages.
It is not an exaggeration to mention that within span of short time, we have introduced complete range automobile servicing/ pollution control equipments from high pressure cleaner to body repairing system for automobile servicing industry and having customer base of more than 5000 satisfied customers across the country.
We have very strong after sales service networks across the country consisting of technically qualified staff and adequate stock of spares & consumables in various places to meet any exigency. |
Our ServicesOperations Of Service Depts:
- All the complaints received from customers directly to service depts. or our service helpline no [area wise] and complaints are registered in a complaint register.
- Complaint register registered the complaint, name of the customers, nature of complaint, area etc.
- Service in-charges will allocate the job to service engineers who is handling the respective area or to the resident engineers.
- If the complaint is coming from long distance, it would be diverted to the nearest office or distributors who are equipped with qualified engineers and spares.
- All brake down complaints from major cities are attended within 24 hours of receiving the complaints
- Complaints from remote areas are attended within 36-72 hours.
- All service engineers are provided to carry fast moving spares along with them during the attending Complaint to avoid the delay ; if any spares not available with engineers are delivered through the fastest couriers to customers location.
- Customer help line at office working from 9.30 am To 8.00 pm. All service in-charges and chief operating officer are available for the customers on their individual mobile numbers.
- Our service team help and guide for pre-installation site details to the customers; after installation and commissioning necessary training provided to the equipment operator at customer site.
- We follow the system of regular analysis of field problems with R & D dept and production dept.
Newturn Customer Care Highlights: - Proactive approach to customer's needs.
- Customer will get what they wants before they actually needs it.
- Professionally trained and well-equipped service engineers.
- Committed to provide Quality Services any given time.
- Quick response to customer calls.
- Sales & Service Department located in more than 10 different area across India to provide faster response to customer calls.
- Sufficient inventory resources, located at various locations across India.
- Free Installation & commissioning and Training to operators.
- Warranty support and Post Warranty Support.
| |
Our MissionOur mission is to provide the suitable solution to each client in every market by supplying a full range of products with the best quality /cost rate.
| |
QualityThe company carry out strictly with the ISO 9001:2000 quality management system, establish quality control points and assembly process instructions, build up technology checking center & product quality & function are greatly improved. Now NEWTURN has received customers and government reliance and affirmation.
Contact DetailsCompany Name:
| Newturn Autotech Private Limited | | Contact Person: | Mr. Tarang Shah | | Telephone: | +(91)-(79)-26462622 / 26462677
| | Mobile / Cell Phone: | +(91)-9824653008
 | | Fax No: | +(91)-(79)-26442927 | | Address: | No. 103, Sears Tower, 11, Patel Society, , Gulbai Tekra, Ellisbridge , Ahmedabad, Gujarat - 380 006 (India) | | Send Enquiry |
| |
