IndiaMART.com

Indiamart

Current Opening

Business Manager – Key Client Servicing
Reporting to :
Regional Manager
Locations :
Ludhiana & Bangalore

 

Job Summary:

The manager will be required to build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients


Job Profile:
Key Responsibility Areas:
  • Achievement of monthly, quarterly and annual sales targets by close monitoring of key numbers including new sales, up-selling, calling, fresh meetings, follow up meetings, cold calls, reference generation & cost of sales and prepare weekly sales MIS reports
  • Hire, train, retain and manage the team
  • Ensure strict adherence of sales process and internal procedures by the team members in matter of clients meeting, reporting systems and individual deliverables
  • Centralized, weekly meeting for monitoring of team members who are constantly travelling from one location to the other
  • Ensure timely delivery of services to clients
  • Keep a close track on work in process, customer complaints and accounts receivables

Desired Profile:
Qualification:
  • MBA

Experience:
  • 4-7 Years of Sales & Marketing experience inclusive of team handling experience of more than 2 years

Required Skills:
  • Should have aptitude to manage sales/servicing team
  • Good verbal and written communication skills
  • Pleasing personality with excellent presentation skills and high conviction power
  • Ability to maintain internal and external relationships professionally that meet company core values
  • Must have good working knowledge of MS EXCEL including concepts of using Pivot Tables

Personal Attributes:
  • Leadership Skills
  • Good communication Skills
  • Interpretation Skills
  • Interpersonal Skills


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