Profile

• To maintain the commercial and Institutional places
• Vehicle washing
• Road sweeping
• Phosphating
• Carpet cleaning

Our company possess a team of qualified sales and service professionals who has rich experience and immense knowledge in this domain. They have the ability to render the assigned job within the commited time frame. 

We provide training sessions to our staff to keep them upgraded with the latest technologies in the market. 

• All periodic services should be carried out within a week of scheduled  service date
• All breakdown calls received from within the city limits until 3.00 p.m. should be attended to on the same day.
• Complaints that are registered until 11.00 a.m. from outside the city limits should be attended to on the same day.
• Complaints that are registered after 11.00 a.m. from outside the city limits should be attended to as the first call on the following day.
• All machines brought to the service station should be cleared within 48 hours except in cases of major spare failures
• Breakdown calls involving minor spare changes should be sorted out within 24 hours and call involving major spare changes should be sorted out within the time committed to the customer in accordance with the nature of the problem.
• All staff and service engineers will be polite and well mannered towards customers at all times and will treat the property of the customer with proper care, leaving the customer’s place neat and clean after completion of work.

• All periodic services should be carried out within a week of scheduled service date
• All breakdown calls received from the customers should be attended within the time committed to the customer
• All machines brought to the service station should be checked and the spare quotation should be sent to the customers within 24 hours
• Breakdown calls involving minor spare changes should be sorted out within 48 hours from the release of the purchase order
• Breakdown calls involving major spare changes should be sorted out within the time committed to the customer in accordance to the nature of the problem.
• All staff and service engineers will be polite and well mannered towards customers at all times and will treat the property of the customer with proper care, leaving the customer’s place neat and clean after completion of work.

Dewpoints Engineers is a client-centric organization and strives hard to achieve complete customer satisfaction by offering quality service.