Software Products

With our industry experience and knowledge, we offer Dial Desk (Shared Customer Service), which is considered as one dedicated team for more than one dedicated customers. We promise to deliver the ultimate business experience to small and medium enterprises. Furthermore, this facility helps in elevating every day’s hectic and complex task to the new level with the day to day accurate and effective feedback via web based accurate MIS.

Dial Desk help you meet your business goal through the following processes:

• Lead Management
• Customer issue resolution process management
• Knowledge transfer
• Services delivery

Dial Desk is highly obliged to provide the convenience and increased productivity by providing the following services:

• Choice of Toll Free / UAM / Mobile / Landline Care Number with beneficial offers
  • Help in answering frequently asked questions
  • Following up sales with the courtesy call
  • Sending reminders when services or check ups are due
  • Awareness about the new offers and discounts
• Dedicated IVRS system
  • Shorten the time to serve the customer.
  • Facilitates the quick call transfer to human agents
  • Precise and to the point
  • Customized as per the business requirement
• CRM
  • Integrated business solution which understands and line up the supply chain and helps to make more informed decisions related to cost and profits
  • Enhances a proper channel of communication between the customer and caller
  • Helps to become more customers focused
• 24*7 customer care
  • Will maximize customer satisfaction round the clock
  • Helps to keep your customers well informed
  • Handle enquiry promptly
  • Provide accessible, responsive and informative services which meet your need
  • Ensure that our people are professional, well trained and knowledgeable
  • Try to deliver what you need
• Expertise sales and service callers
  • Handle and resolve the problems of customer
  • Experienced and efficient in this field
• Web Based Live MIS
  • Creation of database to store static and dynamic information pertaining to various activities and processes.
  • Capturing of data and updating of database through web based interface.
  • Development and implementation along with forwarding the live MIS to customer
  • Generation of desired reports for monitoring the progress of the activity
• Value Added Packs
  • SMS Alerts: Event based text SMS send to the customers.
  • E-mail Alerts: Alerts related to offers, discounts, new products or payments are immediately sending via E-mail to the customers.
  • Voice Dialers: Audio messages played for the customers related to the products or payments.
  • Escalated Voice Broadcast: Typical cases will be automatically forwarded to the upper level of the management.
  • Close Looping: Try to handle and solve the cases right from the start till the case is closed.
  • Additional CRM Licenses

We provide Enterprise Resource Planning that performs stability in competitive business environment, which is extremely required these days for customer retention. This is exactly the same concept on which the objectives of MIPL are based upon. Its features can propel your business without causing any damages in future. Our proven expertise regarding the provision of ERP applications serves as the perfect platform for our clients.

Our ERP Solutions:

• Robust business applications for financial requirements
• Sales and service of products developed with the latest tools
• Dynamic ERP facilities for representation of CRM applications
• Feature-rich DBMS (Database Management System) development

We provide ERP Features such as:

• Instant updates to data whenever needed
• Timely assistance provided to customers
• Centralized database for all requirements
• Attractive concepts within in all modules

Best Enterprise Resource planning from us:

• MIPL is a reputed firm that concentrates exclusively on ERP packages for the maximum benefit of customers. Our application development experts ensure that all of our ERP apps are enabled with customization and deployment features to the core. We have been highly successful in the business because of our strategic benefits to customers
• Choose our Enterprise Resource Planning Solution
• Having a definite approach about the kind of ERP features to be considered gives us a precise idea about the customer needs. With the proper implementation of all our applications as per the business processes, we make sure that the customers are able to get the most out of our services. We offer timely assistance so that any ERP packages are taken maximum advantage

We represent ERP Software Development India:

• ERP experts at MIPL have got all the expertise and technical knowledge with which better enterprise applications could be created representing a dynamic business environment.
• To receive professional enterprise resource planning solutions

We offer Event Organizer, which is a Personal Information Management (PIM)/Knowledge Management (KM) application of best use for personal, office and business activities. This is highly appreciated by our clients because it is considered as the powerful goal setting and time management system that is designed and developed in order to increase productivity and helps in organizing professional and personal life. Additionally, due to sincere and dedicated efforts of our team, we are able to fulfill the exact demands of the customers.

Other Features:

• The program allows you to store your tasks, to-do(s), contacts and notes divided into folders (tags) - as an event.
• You can create categories like "Project X", "Project Y", "Personal", "Business" and then have a separate set of items (contacts, tasks, agenda etc).
• Very comfortable way of storing stuff since every kind of information (like contacts) tends to fall into some category.
• Whenever you have to manage many projects, concepts, departments along with different sets of data, event organizer could be just what you are looking for a long time.

We are counted amongst the top IT companies, offering our clients with high quality Minutes of Meeting Record Software. Number of names can be viewed in the MoM tracker schedule window according to date, week, month and year basis. It also facilitates to see personal and group schedules of other MoM tracker users. In addition to this, you can also record your business meetings, decisions, issues, status, assigned tasks and project status report. Events are stored at the MoM Tracker and synchronized to each individual user on the MoM Tracker system.

Other Features:

• You may or may not have the Sharing Privileges to “View” or “Add” events for each and every name. This depends on the settings created by the MoM Tracker Administrator at your organization.
• You can optionally create events without names. One reason you may choose to do this is when you want to schedule contacts using the drag and drop feature of selecting a contact icon from the contact manager window and dragging it onto the schedule window for “one click” scheduling.
• MoM Tracker displays schedules in daily, weekly, monthly and planner formats.
• The event data like appointments, meetings, etc., are stored in a database file in the master database on your machine. The desktop storage allows you to work with your schedules.
• Your MoM Tracker may or may not have set up “Groups” to categorize the list of Names. If Group Names are used; you can select a specific Group and see just the names associated to that group.
• You can set a reminder to alert you or someone else via e-mail or via MoM Tracker’s own messaging system. See the section on creating and using reminders for more detailed information.
• MoM Tracker can send automated notifications about group events as well as reminders about upcoming events. These may be sent via the internal MoM Tracker system or via e-mail.

We design and develop Payroll Application Software that helps in management, calculation and payment of salary along with other related functions. Our offered software certainly helps our clients to carry out their various business activities in an effective and efficient manner. Moreover, our system analysts ensure no chance of error in software before the final delivery at our honored clients’ end. This reason has made our range very popular across the global market.

Reasons for Outsource Payroll Projects

• Minimize Risk

Doing payroll on your own is tiresome and hazardous. You'll quickly discover that there are many confusing things to track, including forms to locate, tax tables to update, reports to submit, and payments to make. You'll enter a jungle of unknown deadlines, unforgiving rules, and agencies that won't help you. And when you make a mistake, you'll probably get a tax penalty.

• Leverage your time

Do what you do best with your scarce time and energy and outsource the rest; your business will benefit. Small business advisers agree: struggling with payroll taxes is a distraction that takes your energy away from more useful activities. Create and grow your business. Pass the payroll headaches on to someone else.

• High Value

Outsourced payroll is a bargain. Why spend hours doing payroll by yourself when you can get help doing it in five minutes at a very low price? With the time you save and the accuracy you gain, MIPL is a bargain for any small business. As a general rule, payroll services are a good investment compared to doing payroll by yourself

• Avoid Penalties

Nearly half of all small businesses paid IRS penalties last year. The average penalty was more than 500. That money could have gone towards outsourcing payroll, and is more than the annual cost of MIPL's service.

• Direct Deposit

Your employees will love direct deposit. It's a low cost way to provide an extra employee benefit that is very much appreciated. No more trips to the bank! A half-hour saved every payday! At MIPL, direct deposit is free.

• Eliminate Software Hassles

You skip the hassle of software updates. Leave the updates to the payroll services. MIPL is always up to date with the latest tax rates from around the nation.

• Tap the Experts

You add payroll experts to your team. Any payroll service will be aware of the most important rules and problem areas. MIPL's payroll experts know more about payroll than most accountants.

• Reliability

You'll never again worry about losing the employee that does payroll. With an easy system like MIPL, anybody can do payroll.

As a prominent organization, we offer Visitor Management System, which has been designed to make cards for new visitors and maintain their details. This is also used to generate one time card of regular employees and assists in capturing all-relevant information about the visitor in a database. Hence, there is no requirement to encode the regular visitors if they visit again and this simple visitor management module forms the basis for a very powerful security platform. This enables to have a centralized and complete record of your visitor traffic and strengthens visitor security.

Other facilities that make your office administration easier and simpler are:

• Appointment Management module
• Employee Management module
• Contractor Management module
• Material Management module
• Vehicle Management module
• Key Management module
• Call Management module
• Miscellaneous Management module

These modules are easy to deploy and menu driven product has also adhered to ISO 27001 operating guidelines, especially with respect to their Material Management module. Routine and very vital functions like vehicle and key movement have a meticulous tracking mechanism built into the respective modules.

Once it is installed on your desktop, your visitors can use it to perform the following tasks:

• Visitor registration
• Visitor sign in using personal ID or vehicle number
• Visitor sign out using personal ID or vehicle number
• Print visitor badge
• Check visitor status
• Print visitor status

In addition, the following visitor management tasks are supported:

• Pre-registering visitor
• Edit/Delete visitor information
• Set visitor alerts
• Print visitor status

Features and Benefits:

Easy to Use

Your staff will be able to use instantly to perform visitor registration and sign in/out without training. It takes less than 1 minute to make visitors badge.

Instantly Check Who's Not In/In/Out Today

You can check who's in and who's out on the VM software.

Print Visitor Status

During emergency, visitor status can be printed instantly.

Sign in/out can be done using visitor's vehicle number

The software can be deployed at car park entrances and the car park attendant can use visitor's vehicle number to sign in/out visitors.

Customizable User Interface

You can select the color theme of the software and set it to display your company logo and name. 

We design and develop Payroll Application Software that helps in management, calculation and payment of salary along with other related functions. Our offered software certainly helps our clients to carry out their various business activities in an effective and efficient manner. Moreover, our system analysts ensure no chance of error in software before the final delivery at our honored clients’ end. This reason has made our range very popular across the global market.

Reasons for Outsource Payroll Projects

• Minimize Risk

Doing payroll on your own is tiresome and hazardous. You'll quickly discover that there are many confusing things to track, including forms to locate, tax tables to update, reports to submit, and payments to make. You'll enter a jungle of unknown deadlines, unforgiving rules, and agencies that won't help you. And when you make a mistake, you'll probably get a tax penalty.

• Leverage your time

Do what you do best with your scarce time and energy and outsource the rest; your business will benefit. Small business advisers agree: struggling with payroll taxes is a distraction that takes your energy away from more useful activities. Create and grow your business. Pass the payroll headaches on to someone else.

• High Value

Outsourced payroll is a bargain. Why spend hours doing payroll by yourself when you can get help doing it in five minutes at a very low price? With the time you save and the accuracy you gain, MIPL is a bargain for any small business. As a general rule, payroll services are a good investment compared to doing payroll by you.

• Avoid Penalties

Nearly half of all small businesses paid IRS penalties last year. The average penalty was more than $500. That money could have gone towards outsourcing payroll, and is more than the annual cost of MIPL's service.

• Direct Deposit

Your employees will love direct deposit. It's a low cost way to provide an extra employee benefit that is very much appreciated. No more trips to the bank! A half-hour saved every payday! At MIPL, direct deposit is free.

• Eliminate Software Hassles

You skip the hassle of software updates. Leave the updates to the payroll services. MIPL is always up to date with the latest tax rates from around the nation.

• Tap the Experts

You add payroll experts to your team. Any payroll service will be aware of the most important rules and problem areas. MIPL's payroll experts know more about payroll than most accountants.

• Reliability

You'll never again worry about losing the employee that does payroll. With an easy system like MIPL, anybody can do payroll.