About UsDrishti is a leading provider of Contact Center Software and Enterprise Communications Applications. Drishti offers such Communications Solutions that empowers enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service).
With its comprehensive and adaptive communications solutions, Drishti powers customer service, telemarketing & sales, collections, financial advisory, and many such processes across various verticals such as Telecom, Technology, Financial Services, Outsourcing and Hospitality & Travel. The wide array of Drishtis offerings is backed by a strong support system for smooth operations.
Drishti''s latest offering - Ameyo is a comprehensive Communications Suite for Contact Centers and Enterprises that want to make headway by replacing the traditional communication platform with advanced collaboration capabilities. Ameyo is an all-in-one suite that empowers businesses to dynamically manage their workforce, departments, customers, processes and performance parameters. It provides consistent user experience across various communication channels including Voice, Email, SMS, Messaging, Video and Fax. Built with Distributed Architecture and SOA, it is a scalable and extensible solution with development environment for faster turnaround time.
Drishti''s award-winning flagship offering - Ameyo Contact Center Suite has been a huge success in India and Philippines, and has become the leader in the Small and Medium Enterprises (SME) segment in India since its inception in September, 2005. Its comprehensive inbound and outbound capabilities have helped many contact centers and enterprises to increase their productivity, customer satisfaction, and of course and revenues. |
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 | Fact Sheet | | | Year of Establishment | : | 2003 | | Nature of Business | : | Service Provider | | Number of Employees | : | 101 to 500 People | | Turnover | : | US$ 1-10 Million (or Rs. 4-40 Crore Approx.) | | Major Markets | : | Indian Subcontinent, East/Middle Africa, North Africa, South/West Africa, East Europe, East Asia, Middle East, South/West Europe, South East Asia and North America | | Trade Membership | : | NASSCOM member. |
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QualityMember of
1).NASSCOM Innovation Awards 2008
2).IP Contact Center Technology Awards 2008
3).Member''s Choice Award 2008
4).BPONews Best Contact Center Solution 2007
5).Red Herring Asia 100 Finalist
6).Deloitte Fast 500 Company in APAC.
InfrastructureDistributed across five offices in two countries, Drishti''s expert workforce comprises of more than 90 individuals across R&D, Sales & Marketing, Engineering, and Support units. Headquartered at Gurgaon, India, Drishti has multiple regional offices in India (Bangalore, Kolkata) & Philippines.
Contact Details| | Company Name:
| Drishti Soft Solutions Private Limited | | Contact Person: | Ms. Richa Arora | | Telephone: | +(91)-(124)-4771000
| | Mobile / Cell Phone: | +(91)-9560957947 | | Fax No: | +(91)-(124)-4039120 | | Address: | Gp, 62- A, 1st Floor, Sector 18, Gurgaon, Haryana - 122 016 (India) |
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