Profile

We are a reliable and well known Manufacturer, Supplier of Exporter of an impressive array of premium quality Diamond Tools and Wheels. These products are manufactured by our team of experienced and skilled professionals who have dedicated themselves towards providing customers with high quality products. All the products are manufactured using high quality material and are also available in various customized forms as per exact customer specifications. With excellent performance and industry leading prices, our products are highly demanded by the customers and used in a number of applications across the industries.

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We understand the sensitive nature of the business that we are in and realize the importance of quality. Hence, we give great stress on maintain highest quality standards in all our operations and have constituted a separate quality control department to take care of the same. With the aid of our comprehensive quality control policies, we ensure that each and every activity from initial procurement of raw-material to final delivery of products to customers is done as per various industry norms. All our material and components are sourced from reputed and registered vendors only. Our quality experts closely supervise the production process to ensure that the products of our flawless quality. They also conduct a series of tests on various parameters on all the final products for ensuring that our customers get products that are perfect on all aspects.

We have been able to serve our customers efficiently and ensure timely delivery at all times, owing to our well developed infrastructure that consists of our spacious manufacturing facility. The centrally located facility has been developed in a modern manner and is equipped with a number of sophisticated machines and instruments. At the same time, it provides us with the flexibility to carry out production of customized products as per customer requirements with minimum extra efforts and time requirements. The unit is manned by our team of experienced production experts who ensure that all the machines are kept in perfect conditions and all the activities are carried out as per stipulated quality standards. Our quality control experts also conduct random checks on the production process to ensure flawless product quality.

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We are proud to be supported by a team of highly skilled and talented workforce. Our team consists of a number of domain experts who not only possess ample qualifications but are also armed with rich industry experience. A combination of these two qualities makes them capable of providing our customers with a brilliant range of products and support services. They work closely with the customers to understand their exact requirements. On receiving these requirement specifications they devise the best solution that would fulfill all the functional, performance and budget related requirements of the customers. To ensure that our solutions are up-to-date with the changing market trends and technical advancements, we provide regular training opportunities to all our team members.

Our workforce includes the following professionals:

• Production Experts
• Quality Analysts
• R&D Professionals
• Management Experts
• Engineers and Technicians
• Skilled/Semi-Skilled Workers
• HR Experts
• Administrative Staff

At Eskayjay, we believe in the saying ‘once a customer, always a customer’. Our prime objective is to ensure that our customers derive maximum utility and satisfaction from the products and services offered by us. Being a customer-oriented organization we ensure that all our employees are trained in customer service and deal with every customer in the most competent and professional manner. They are fully proficient in designing and delivering customized products as per the exact requirements of the customers and are available at all times to provide the customers with any desired information. For ensuring that the customers enjoy a hassle free experience with us, we offer various easy and flexible payment options for our customers as per their convenience.

We have been able to leverage on our strengths and carve a niche for ourselves in the industry, owing to our focus on constant improvement in all our operational as well as system areas. With strong strategic policies we have been successful in creating competitive advantage in the industry by converting the challenges into opportunities to enhance ourselves. Some of the key areas that help us in maintain a leadership position in the industry are:

• Investments for R&D and Facilities
• Quality Assurance by in-House Test System
• Active proposals System for Continuous improvements
• Strict Before Sales Service Policy
• Motivation by New Incentive System
• 100% Customer Satisfaction in Delivery
• Engineering Sales
• Good and Stable Relationship Between Management and Employee
• Express Delivery
• Test Ordering Eskayjay Wheel
• Consignment Ordering
• Hold For Release Ordering