About UsIt dates back to 1982, when health ambassadors from Eureka Forbes, with a new concept of living in a clean environment and drinking water in its purest form Knocked on your door! They called themselves friends for life and they proved that they indeed were. Eureka Forbes continues to be the friend in an Indian Household even after two decades. The sentiments have not changed.
Eureka Forbes is a part of the Shapoorji Pallonji Group and today it is a 12 billion INR, multi product and multi channel corporation. Incepted in 1982, we have put 28 years of consolidated efforts to become the undisputed leaders in domestic and industrial Water Purification Systems, Vacuum Cleaners, Air Purifiers & Security Solutions. Being Asia s largest direct sales organization, our force of 7000 direct personnel touches 1.5 million homes. We have one of the largest networks catering to more than 131 cities and 398 towns across the country! We also have a 10,000 strong dealer sales network and over 58 distributor strong Industrial Sales Network.
Dedicated to the cause of providing healthier living, today, we have successfully established ourselves as a business super-brand and our dedicated team works around the clock to make your lives healthier and secure! We strive to provide the best after sales service and to achieve the same we have over 1500 service centers and as many as 4500 company trained technicians who visit over 20,000 Indian kitchens daily!
Our efforts have borne us fruits in the form of the numerous awards that we have received from time to time:
- Winner of 6 prestigious UNESCO Water Digest Awards 2009-10
- Winner of the Frost & Sullivan award for the Best Company in domestic point of use water treatment systems and Customer Service Leadership award
- We are ranked amongst India's Most Admired Consumer Durable Companies
- Best Employers (4 times in a row)
- Winner of 'Most Admired Knowledge Enterprise' MAKE- Asia Awards
- A case study at the prestigious Harvard Business School
- Winner of numerous other awards.
Code of Conduct:
Territory: The representative will sell the products of the company to the customer's house/office
within the specified boundaries/territories approved by the company
Information and Use of the Products: The representative will offer the details to the customer about the products which can be confirmed with the necessary demonstration in support of information mentioned in brochures, user manual or literature published/issued by the company.
The representative shall not overstate or exaggerate claims/features of the product
The representative will inform the customer about any scheme with the products which are officially announced by the company Standard and Quality of the ProductThe representative will offer the details about the standard and quality of the products which are mentioned in the brochure, user manual/literature and which are confirmed by respective authorities by certificate
Technical Aspect: The representative will inform technical details to the customer which are mentioned in the brochure, user manual/literature
Price of the Product: The representative will offer the products to the customer on such price which are fixed by the company and there will be no deviation from the same
Promises: Verbal and WrittenThe representative will offer those promises which are fair and can be fulfilled within the company's policies. The representative shall give accurate and understandable answers to all questions from the customers |
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