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About Us

Catering to the industry requirements of efficient solution providers for meeting the business process outsourcing and other backend operation needs, we “Focuz Technology Enabled Services,” offer to our clients our valuable industry experience and expertise in the field of data processing and other allied operation needs. The range of services offered by us include data processing services, data extraction services, legal data processing services, data analysis services, legal data processing, bulk bill/order processing, data extraction, tabulation and analysis, catalog conversion and digitization, abstracting and indexing, engineering outsourcing and many more.

Established in the year 1978, we are based at Cochin, India, and are led under the able guidance of Mr. Jijo Jacob, who has with him extensive industry experience in the BPO industry. His visionary guidance and services of experienced and highly skilled industry professionals assist us in successfully meeting the varied business process outsourcing needs of our clients.


Our Group
Established in the year 1978, and we are based at Cochin, India. Our extensive experience in the industry, coupled with the dedicated efforts of our professionals, assist us in successfully meeting the varied business process outsourcing needs of our clients.

Today by effectively utilizing our resources, we have grown to 10 diversified units & around 95 branches spread across the country, with employee strength of around 1500 people. Further our consistent performance has helped us to achieve an annual turn over of $ 50 million per annum. Focuz Group of concerns are:
  • Focuz Technology Enabled Services
  • Focuz Animation
  • Focuz Consultancy Services
  • FOCUZ Automobiles
  • FOCUZ Motors
  • FOCUZ Computers
  • FOCUZ Bi-wheelers
  • FOCUZ Travels




Our Team
We have with us services of hi-tech computer professionals who are not only highly educated but are also well versed with the multicultural environment. Their very good command over written and spoken English & strong communication skills & exposure in handling foreigners directly from Europe & the U.S., enable them to successfully handle the diverse BPO requirements originating in the global business circles.

Our well designed system, which is flexible & adaptable with the possibility of moulding it to suit specific client's requirements further help us in successfully operating a offshore base to ably support varied clients business demands.

Our Advantages:

Some of the main advantages our services provide to our clients include:
  • Well structured infrastructure & manpower available round the clock to meet the varied BPO demands of our clients.
  • Updated skill sets & technologies used, which are at par with the best available in the world.




Infrastructure Facilities
Located at Cochin, our well developed infrastructure facilities is spread over an area of 10,000 sq.ft. Of furnished area, and comprises of facilities like:
  • Cutting edge telecom support for fast & reliable data transfer is available in for of SAFE & SEA-ME-3 international sub-sea cables for getting high-speed internet access & communication.
  • Facility of superior security system including closed circuit TV monitoring.
  • Dedicated power transformer.
  • Heavy duty generators for complete power backup.
These and the services of our talented and experienced team constituting a formidable part of our infrastructure allow us to deliver superior range of back office process management solutions in time.




Our Range of Services
We are a diversified organization, engaged in providing world-class services for meeting the varied business process outsourcing and other allied needs of our clients. Presently engaged in providing digitization services to the project of UK based client, we ensure that our deliverables maintain a consistent accuracy level of 99.94%.

Providing a winning edge to our clients by efficiently utilizing our in-depth knowledge of the industry, our sharp business acumen & will to excel, enable us to provide to our clients a wide range of cost effective & high quality services including:
  • Technical Support/ Help Desk
  • Customer Service
  • Debt Collections/ Accounts Receivables
  • Digitization of documents (PDF to DOC/ XML Tagging)
  • Billing
  • Debt Management
  • Accounts Reconciliation
  • Check Processing
Apart from our regular range of BPO services, we also have the expertise in offering to our clients services including:




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Medical/Insurance Claims: Compliant with HIPAA (HCFA, UB 92, ADA–94). HTML/XML/SGML coding with DTD design.
Volume Data Entry (Handwritten / Printed). Data capture & conversion.
Abstracting & Indexing. Bulk Bill/Order Processing.
E-Publishing. Internet Research, Email Mining and Customized List Making.
Image editing, re-Draw and re-Label of images. Typesetting/Pagination on various plat forms like Quark
Editorial services/Copy Editing and Technical Editing and many more.




About Us
Today, the wide range of cost effective and world-class services being offered to our clients enable them to focus on their core businesses. Our well defined solutions-oriented approach has also helped us to emerge as one of the leading and reputed solution providers in the industry and successfully meet the varied operational requirements of our global clients.

Aim

To provide high quality services to our clients, which assist them to keep their focus on the core business, in turn helping them move to a higher platform towards achieving performance and operational excellence.

Why India

In the present scenario of contemporary business world being largely dominated by Information Technology, India has emerged as the most preferred destination of global BPO clients. Some other reasons which make India one of the most preferred destination include:

  • India has low cost -high quality-scalability model, giving it an edge over other countries.
  • Its large pool of well-qualified, English speaking workers, enabling India to emerge as a leading destination for providing world-class I.T. enabled services.




Quality Policy
We follow a world-class business processes, which are continuously reviewed & upgraded through continuous benchmarking and quality control to maintain our leading competitive edge in the industry.

Our belief in evolving ourselves at all stages of business processes by constantly bringing innovations and improvements and our strive for innovation and excellence also adds on to our expertise towards delivering a wide range of high end BPO and allied solutions as per the exact business demands at clients end.

Clients

Our consistency in delivering high quality solutions has helped us to meet the specific business process outsourcing and allied requirements of some of the most prestigious national & international corporations. Further our technical expertise, industrial experience & ability to offer customized solutions has also helped us to carve a niche in the industry.


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