Gee Dees Info Solutions Private Limited

We offer mutual funds/IPO forms data
entry, hard books/soft copy data entry, data entry from all types of image
sources, insurance claims and accounting and book keeping services. We offer
data entry services for a number of industries and have the following
capability:

• 100 data entry operators


• Consistent speed of 40 words per minute


• 99% accuracy in keying


• Time line delivery


• FTP access with 8 Mbps leased line


• Separate Logistics room for Hardcopies of Forms/Books


• Process: KEY 1 KEY 2 QC = Delivery


• Double key and Double QC followed based on client
  requirement.


• Frequent backup of data.


• Client preferred software and proprietary software

We offer reliable data processing
services, converting one electronic format to another. We offer improved
conversion solutions with innovative techniques and experienced manpower.
Besides converting files we also meet the unique formatting requirements
through multi-level process. Our in-depth industrial experience helps us to
understand the exact conversion requirements and offer our clients the apt
conversion methods.

We offer data conversion services in PDF,
word processors, typesetters, all kind of document format and paper to XML,
HTML, SGML and structured formats to our clients across the globe within the
pre-determined time frame.
Type of conversion undertaken:

• HTML/XML Conversion


• SGML Conversion


• Hard Book Conversion to required format for
  publishing


• PDF to required word processing format

In addition to this, we use the following
tools for our array of conversion services:

OCR Tools : Abby Fine Reader, Prime OCR,
Omni Page
Pagination Tools- Quark Express, Adobe In
design, Frame maker, 3B2, Tex/Latex, Adobe Photoshop.

Editors : Edit Plus, Ultra Edit, Epsilon
5, Crimson Editor, Hot dog web editors

Advantage of XML Conversion : Converting
the documents to XML assists the Web publish or handle held services easily.

SGML Conversion : SGML conversion involves
numerous steps and processes and the key steps in SGML conversion would be:

• Analyzing data and developing DTD (Document Type
  Definitions)/Scheme


• Developing and writing SGML conversion specification


• Implementing software for SGML processing


• Proofing, Validation and QC Audits

We offer exhaustive data services that
are required by a host of industries and benefit many companies such as
Accounting, Mobile, Publication
Houses, Mutual Funds, and Universities etc. Our data services include the
following:

• Data Entry


• Data Conversion 


• Data Processing


• Document Management Services


• Scanning Services

We are offering reliable and prompt inbound support services to many of our clients in UK, USA, Australia and India. For this, our center is equipped with start of the art dialers, ACD, voice loggers with noise and echo free head sets for agents so that they can concentrate on calls. Prior to the actual process, these agents are given training on the process before they go live in inbound customer support and outbound calling.

With our exhaustive experience of a decade, we have developed a number of templates and studies that can summarize the concept of our client’s business and meet its objectives.

Our Inbound Customer Services includes:

• Customer Service
• Customer Support
• Technical Support
• Billing Queries
• Subscription Services
• Information services
• Help Desk
 • Answering Service
• Phone Answering Service
• Product Information Requests
• 800 Answering Services
• Sales and Order Fulfillment
• Order taking Service
• Sales Closure
• Up-selling and Cross-selling

We offer Live chat and Email support for
offering services to our clients in India and abroad. Our
chat operators are experts in handling all the online visitors and offering
24X7 hour customer care support.

We offer all kinds of CRM and Email
support software and the operators are trained as per client’s requirements and
domain knowledge to offer professional and qualitative services. We offer pro
active chat and click to chat services all day long. We offer live chat and
email support services for the following:

• Pre Sales and lead generation


• Customer Support


• Order Processing


• Help Desk services

And all the above mentioned services have
the following advantages:

• Convert your visitors to clients


• Reduce your Toll Free telephone charges


• Reduce your human resources to 50% using live chat


• Win customer loyalty


• Reduce your sales cycle

Live Chat Software- Our professionals
have experience on Live person, Live genie, bold chat.
Email Support Service- We offer Email
support services for all the transaction requirements of our client’s customer
care and are ideal for:

• Pre sales and post sales enquires


• Customer support


• Technical support


• Lead generation


• Transaction processing


• Billing queries

Our in-depth expertise in market research
services has proven result to several market research companies to reduce their
cost in handling market research activities and to complete the research in
time. Our experts offer the following expertise in market research services:

• Data Entry, Data Scrutiny and Data Cleaning of all
  type of Market Research Field Survey Forms


• Field Survey in all the Metros and Towns and in all
  the regional languages


• Telephone Interviewing- B2C and B2B- 40 telephones
  with Voice logging.


• Online Questioner Design in Php and with all kinds of
  reports.


• Providing Online Surveys through live chat

Our marketing research network
telemarketing data collection services include:

• Interactive Web Based and Telephone Work Stations


• Inbound Call Response Center to Maximize
  Completion Rates, to boost Participation ratio


• Trained Interviewers


• Trained Data Entry operator exclusively in Market
  Research

We offer reliable outbound telephone services through our experts and professionals in outbound calling support for many verticals. We help our clients to increase their sales, generate more leads, increase customer satisfaction, direct marketing and retain customers. Our services include:

• Telemarketing Services


• Lead Generation Services


• Data verification Services


• Survey Services


• Appointment fixing Services

Our capabilities include:

• 100 Domestic lines for all Toll free services.


• ACD and real time reports


• Multilingual agents to handle calls in all the Indian Languages


• Voice Loggers to record all the calls


• 24/7 Service


• 100% SLA


• Fastest Internet Connectivity with 8 MBPS to access CRM software

Our recruitment process outsourcing is
reckoned for potential human resource recruitment services. We offer reliable
staffing services for Information Technology, Finance, Healthcare,
Pharmaceutical, Insurance, Supply Chain, Market Research, and Travel Industry.

We understand the client requirement and
expertise needed for each job profile and hence we design the recruitment
methodology and choose the correct resumes. For technical jobs, we check the
practical experience and working of each candidate. 

We check the following job portals to
help our recruiters to source right credentials for our client’s staffing
requirements:

• www.monster.com


• www.dice.com


• www.careerbuilder.com


• www.hotjobs.com


• www.nettemps.com


• www.computerjobs.com


• www.naukri.com

In addition to this, we also consider
usage of news paper advertising, banner advertising and reference. We offer
expert support in choosing for the following profiles:

• ‘C’ level executives


• Business Development Manager and Executives


• Trainers for IT and Call Centre


• ISO and Six Sigma Trainers


• Data Entry Operators for BPO


• International and Domestic call centre agents


• Technical Writers


• Content Writers


• Supervisors


• Hardware Engineers and Network Engineers


• Office Boys and office assistants


• Front Desk Executives


• Operations Manager


• Production Manager


• Human Resources Managers