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Help & FAQ's
 Login/Account Setting (Registration, Member ID, Password, and Sign-in issues.
  1. I forgot my username/password. How do I retrieve it?
  2. I want to change my password.
  3. I want to modify my registered information.
  4. Why am I not being able to sign in?
  5. What can I do about a cookie error?
  6. Why my account is disabled/de-activated?
  7. Why should I sign out?


  1. I forgot my username/password. How do I retrieve it?
    Click on "Forgot Password". Enter the E-mail ID that you had provided at the time of registration and you will shortly receive an email with your User Name and Password.

  2. I want to change my password.
    To change your password, please take the following steps:
    • Sign in at IndiaMART.
    • Click "Update Profile" and then click on "Change Password" link.
    • Enter your current password in "Current Password" and then enter and re-enter your new password.
    • Submit.

  3. I want to modify my registered information.
    To modify your registered member information (i.e., registered company name, email address, etc.) please take the following steps:
    • Sign in at IndiaMART
    • Click "Update Profile"
    • Change your registered information.
    • Submit when done.

  4. Why am I not being able to sign in?
    Make sure you have entered member ID and password correctly.

    If you do not remember your correct member ID and password, click forgot password and enter the E-mail ID that you had provided at the time of registration and you will shortly receive an email with your User Name and Password.

    Cookies are not enabled. To enable cookies please read, What can I do about a cookie error?


  5. What can I do about a cookie error?
    If a cookie error occurs, you can take the following steps to resolve it:

    • Internet Explorer 6.0 - Click "Tool/Internet Options"; Click "Delete Cookies" & "Delete Files"; Click "Security," and set as "Default"; Click "Privacy," and set as "Medium."

    • Internet Explorer 5 - Click "Tool/Internet Options"; Click "Security"; Click "Internet zone." Select a security level other than "High." Or click "Custom Level," scroll to "Cookies," and then click "Enable" for both cookie options.

    • Internet Explorer 4.x - Click "View," and then "Internet Options." Click "Advanced." Scroll to "Security." Under "Cookies," click "Always accept cookies."

    • Netscape Communicator 4.X - Click "Edit," and then "Preferences." Click "Advanced." Check "Accept All Cookies."

    If you are still unable to solve this problem, please locate the directory where your system is installed, e.g., "C: Windows." Then go to the sub-directory "Cookies" and "Temporary Internet Files." Then delete all files named "Cookies."

    Please reset your computer once you have finished.


  6. Why my account is disabled/de-activated?
    Your account may be disabled/de-activated if you violate any terms and conditions or send un-solicited responses or enquiries to other members. For any help and re-activate your account please contact us at useradmin@indiamart.com

  7. Why should I sign out?
    It is advisable to sign out when you finish surfing the site. This is to protect the confidentiality of your ID and password in case you use a shared computer.



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