IndiaMART.com
Indiamart
Help home

 Account Help

Resize the fontA-AA+

Login/Account Setting

  1. I forgot my username/password. How do I retrieve it?
  2. I want to change my password.
  3. I want to modify my registered information.
  4. Why am I not being able to sign in?
  5. What can I do about a cookie error?
  6. Why my account is disabled/de-activated?
  7. Why should I sign out?

I forgot my username/password. How do I retrieve it?

  • Visit my.indiamart.com
  • Click on 'Forgot Password'
  • Enter the same e-mail id that you had provided at the time of registration
  • Click on 'Submit'
  • An e-mail will be sent to you with username and password


I want to change my password.

Please follow the steps given below to change your password:

  • Sign in to my.indiamart.com
  • Click on 'Settings' icon
  • Enter your 'Current Password'
  • Enter and re-enter your new password
  • Click on change password


I want to modify my registered information.

To modify your registered member information (i.e. registered company name, email address, etc.) please follow below steps:

  • Sign in to my.indiamart.com
  • Click on 'Update Profile'
  • Edit registered information
  • Click on 'Submit'


Why am I not being able to sign in?

  • Make sure you entered correct username and password
  • Incase, you do not remember your username/password, follow the steps given under 'I forgot my username/password. How do I retrieve it?'


What can I do about a cookie error?

If a cookie error occurs, you can take the following steps to resolve it:

Internet Explorer 6.0
  • Click on 'Tool/Internet Options'
  • Click on 'Delete Cookies' & 'Delete Files'
  • Click on 'Security' and set as 'Default'
  • Click on 'Privacy' and set as 'Medium'

Internet Explorer 5
  • Click on 'Tool/Internet Options'
  • Click on 'Security'
  • Click on 'Internet zone'
  • Select a security level other than 'High' or click on 'Custom Level'
  • Scroll to 'Cookies' and then click on 'Enable' for both cookie options

Internet Explorer 4.x
  • Click on 'View' and then on 'Internet Options'
  • Click on 'Advanced'
  • Scroll to 'Security' under 'Cookies'
  • Click on 'Always accept cookies'

Netscape Communicator 4.X
  • Click on 'Edit' and then 'Preferences'
  • Click on 'Advanced'
  • Select 'Accept All Cookies'

If you are still unable to resolve this problem, please locate the directory where your system is installed. For e.g., 'C: Windows'>Go to the sub-directory 'Cookies' > 'Temporary Internet Files'>Delete all files named 'Cookies'

Please reset your computer once you have finished.



Why my account is disabled/de-activated?

Your account may be disabled/de-activated in the following cases:

  • If you have violated any terms and conditions
  • If you have sent un-solicited responses or enquiries to other members
To re-activate your account or any further help on the matter, please contact us at info@indiamart.com


Why should I sign out?

To keep confidentiality of the account, it is recommended that the user signs out from the account once the work is done on the site.



Indiamart

Terms of Use - Privacy Policy - Link to Us

Copyright © 1996-2014 IndiaMART InterMESH Ltd. All rights reserved.