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Home » About Us
About Us
Established in the year 1994, we at Fusion Group Of Hotels are a leading hotel of Delhi offering world class facilities and personalized services to our clients. Its stylish interiors and tailor made services are bound to win the clients who get a blend of business and pleasure at extremely affordable prices.
We had a humble and modest beginning 14 years back with a clear vision, determination and hard work to offer our best in the hospitality sector and since then we have traversed a long way and have been successful in gaining a strong foothold in the hospitality industry. Today we offer a spectacular range of luxury room facilities as and when desired by our clients for accomplishing their varied needs related to: - Private parties
- Business parties
- Meetings
- Conferences
Sincere and heartfelt hospitality, uncompromisingly high product and service quality as well as excellent levels of staff training and team motivation crowned with the personal touch make the difference. |
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Our Founder's Profile
| Mr. R.C. Goel who is the Managing Director of the fusion group of hotels has vast experience in hospitality industry since 1994. His way of implementing practical and theoretical knowledge is very unique and innovative thus making company professional leaders in catering and hospitality. Also making leaders in northern India in other respective fields like Catering services,Railway catering contractors, Hotels and Guesthouse. |
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Our Services
As a preferred choice amongst hotels, we are known for our warm hospitality services. Well furnished with aesthetically ambiance, our hotel gives the homely atmosphere where the guests relax to the maximum thus making their stay pleasing one. We assure out guests a quality time and a cherished stay with ultra modern facilities, amenities & services that includes: Room facilities such as L.C.D TV,Completely Air Condition Room,Mini Refrigerators,and many more.
We provide value for money hospitality services which includes 24 Hrs. Room services, auto generator system and other services through which we assure of taking utmost care of the guests staying at our hotel.
Working as customer centric organization, we aim at delivering maximum comfort to our guests and to assure this we are offering effective tours and travel services that comprise of customized tours and reservations. To make sure that the individual hiring our services enjoy the tour to maximum, we provide in depth tour and city information regarding places to visit, hotel to stay and famous markets. |
Guests Satisfaction
A word from the guests can make or mar the reputation. Keeping this fact in mind, we have maintained a balance between our operations and adherence to the time frame. Promising courtesy and unmatched facilities, we try to deliver quality at all levels - from check in to check out. Customer satisfaction at the top of the priority list, we ensure that the facilities available with us are advanced and as per the preference of the guests.
With our efficient hospitality services, we have served a large number of tourists that comprises of families, couples and corporate members. Some of the organizations whose members is our guests and visits our hotel at regular basis includes:li> BHEL- NTPC
- FCI
- New India Insurance
- Oriental Insurance
- Khadi & Village Industrial Corporation
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Our Business Values
We firmly believe in giving the human element its due importance which has now become the hall mark of our company. All our clients are people with their own individual preferences and manner of dealing. No faceless accounts help us in offering services for different individuals and entities, to suit their style of functioning and need. Our belief in the tremendous human potential has leaded us to form the best resources pool possible - our motivated employees and our satisfied clients some of whom have grown with us over the past 15 years.
Our focus is on great food and immaculate service; coupled with our proven commercial ability that's why we boast of 100% client retention, because we stay rooted to our motto "To gain leadership through quality, service, cleanliness, hygiene & value. We understand that every facility is unique. That's why we tailor our programs to address the specific needs of each client. We start by sending our industry experts to your facility. The information we gather, coupled with our extensive knowledge of support service management, will provide you with the options you need to contain costs and guarantee performance.
Keeping our basics attached our employee training programs are designed in accordance to our clients need and requirement. We focus on teaching our employees about health and hygiene, work place safety procedures, to give personal touch and to have an eye for details. |
Advantages with Us
Geared to cater to the varied needs of the clients, our hotel matches the best standards of convenience and sophistication. Our hospitality services and well furnished ambiance for accommodation provide us with some basic and unique yet essential advantages. Some advantages available with us are:li> Advanced facilities- Easy check in and check out
- Our strategic locations
- Well furnished decor
- Courteous Services
- First aid facility at the door
- Aesthetical ambiance
- Multi-cuisine restaurant with 24 hrs room service
- A comment register
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Humble Staff/ Dedicated Management
Throughout our journey in the hospitality industry, we have worked on the guidelines of Atithi Devo Bhawah and flourishing under the guidance of our owner, Mr. R C Goel. He is the ultimate guide of all our business operations and directs our hospitality staff to be on the move for offering best services to our clients.
Humble and soft spoken, our professionals very well known how to handle different tourists or guests. Educated and disciplined, they can easily communicate in both Hindi and English to serve our guests in the best possible manner. We have a team of:li> Front office manager- Executive house keeper
- Financial controller
- Head butcher
- Executive chef
- Administrative assistant
- Maintenance engineer
- Fire safety engineer
- Doctors
- Travel agents
- Customer care
We have a well defined management team where in we have floor managers, receptionists and other personnel to welcome and assist our guests helping them feel at home. Our ever smiling staff working in kitchen, house keeping, maintenance and customer care retreats our clients with complete comfort at one knock. Emphasizing on aspect of fast and moreover timely services, our team is the backbone of our reputation in the industry. |
We have a well defined management team where in we have floor managers, receptionists and other personnel to welcome and assist our guests in the best possible manner.
Doctors at our organization help us in providing complete medical assistance in case of any emergency thus providing them with the world class caring and hospitality services.
Our ever smiling staff retreats our clients with complete comfort at one knock. Emphasizing on aspect of fast and moreover timely services, our team is the backbone of our reputation in the industry. |
Our Travel Services
A wide experience of more than 14 years, have enabled us to offer a wide assortment of travel services to our valuable clients. Our reliable accommodation services encompass classic rooms, executive rooms and other services that have made our presence felt in this highly competitive industry.
Our main focus remains to give tailor made packages which suits the requirements of our clients as per his requirements and budgetary constraints. At the same time we ensure that there is a definite level of assurance and back up available.
With the help of our staff and guides, we assure complete hospitality solution to our clients that help them in enjoying the beauties & culture of different places, without bothering for journey hassles. Our skilled staff can advise and create an exclusive itinerary for our clients that cater to the individual needs of our clients and thus enhance the enjoyments assuring that clients experience a unique stay at our hotel.
Prompt handling of the requests and availability of services at competitive prices have enabled us to successfully meet the exact touring demands of our clients. Our consistent efforts in improving our services involve welcoming suggestions or different ideas of our customers, thus enabling us to provide customers with hassle free holiday memories. |
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Tour & Travels Services
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