About Usi-flex BPO is the BPO arm of Oracle Financial Services Software Limited (formerly i-flex Solutions Limited). Oracle Financial Services Software Limited, majority owned by Oracle®, is a world leader in providing IT and outsourcing solutions to the financial services industry with experience of delivering value-based IT and outsourcing solutions to over 825 financial institutions in over 130 countries.
i-flex BPO excels in providing high-quality Business Process Outsourcing services to banking and financial services industries worldwide. Our solutions spanning across banking, mortgage, insurance and capital markets, help customers focus on their core business, while we manage their transactional and knowledge processes. We complete i-flex's comprehensive offerings for financial services. Given below is an overview of our BPO service offerings in BFSI verticals: |
Happenings / News / Press Coverage | | Market Intelligence Service, Issue # 66 | | | Equinox * Announces the Launch of iGPM - a Paperless Global Processing Model for Mortgage Bankers
Irvine, California, July 18, 2007 | | | Planning Meetings for the New Off-Shore Workforce
May 15, 2007, By Terri Hardin, Successful Meetings | | | Equinox * featured in WSJ
The Wall Street Journal, February 20, 2007 | | | US mortgage meltdown heat being felt here
Business Line, Friday March 23, 2007 | | | Equinox * Ranked no.1 Outsourcing Vendor
zdnet staff, Wednesday, February 21, 2007 | | | Equinox * Ranked No.1 Outsourcing Vendor to the Mortgage Banking Industry
Yahoo Finance, Tuesday February 20, 2007 | | | Brown-Wilson Group Lauds Equinox *
BPOTimes.com, Tuesday, February 20, 2007 | | | i-flex/Equinox * recognized as No.1 Mortgage Banking Industry Outsourcing Vendors by Black Book of Outsourcing - Brown-Wilson Group | | | Don Ganguly CEO of Equinox * Corporation features in BPOTimes.com
BPOTimes.com, Saturday, February 10, 2007 |
Quality Policy / Processesi-flex BPO's prime goal is to ensure consistent quality delivery at all stages of the engagement and continual quality improvement at the time of transition and delivery. At i-flex BPO, there is a strong focus on Six Sigma across our five COEs. We have clearly defined and measured quality processes and are currently running several Six Sigma projects help create a mindset and culture that promotes quality.
i-flex BPO is recognized in the industry for its stringent quality initiatives and internal culture of quality. We also have well-established processes for customer feedback, thereby, helping us measure and continuously improving quality standards within the company.
Our four-stage approach to quality involves:
• Improving processes during migration
• Making process performance measurable
• Improving processes constantly
• Controlling processes through dashboards.
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 | Fact Sheet | | | Nature of Business | : | Service Provider | | Major Markets | : | Indian Subcontinent, East Asia, Middle East and South East Asia |
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Contact Details| | Company Name:
| I-Flex Processing Services Ltd. | | Contact Person: | Mr. Chiranjib Pal | | Telephone: | +(91)-(22)-67185000
| | Fax No: | +(91)-(22)-67183140 | | Address: | 399, Subhash Road, Vile Parle East,, Mumbai, Maharashtra - 400057 (India) |
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