About UsIn the year 1986, Mr. G. S. Ranganathan, the then CMD of Ion Exchange (I) Ltd, initiated the formation of a Service Company in South India with an idea of providing quality services to the customers at nominal charges .The idea behind the formation of the Service company was that Quality Service would facilitate the making of initial sales of Standard Plants, help in keeping the products sold, stimulating repeat sales and build customer goodwill .The service business then being handled by the dealers of Ion Exchange will be totally with the Service Company facilitating the Dealers to concentrate on maximizing sale of equipment and devote more time to developing new markets .
Two Service Companies were formed in South India in 1986, namely IEI Coron Services (IEICSL) and IEI Mansel Services Ltd., (IEIMSL) in Bangalore and Madras respectively. Following the conceptual success of IEICSL & IEIMSL another Service Company M/s IEI Industrial Services Ltd., was formed in Bombay in 1988 and M/s IEI Engineering ServicesLtd., (IEIESL) in Delhi in 1989. The last company to be incorporated was IEI Water Treatment Services Ltd., (IEIWTSL) in Calcutta in the year 1994.
Due to the termination of Dealer in Madras in the year 1994, IEIMSL was merged with IEICSL and the name changed to IEI Services Ltd., (IEISL), becoming the Service Company in South India, which subsequently was renamed as Ion Exchange Services (South) Limited. Similarly the companies in other regions were known as Services (North), Services (East) and Services (West) Ltd.One Company one identity In the year 2005 the service Companies namely, Ion Exchange Services (North) Ltd, Ion Exchange Services (West) Ltd ,Ion Exchange Services (East) Ltd were merged with Company (Ion Exchange Services Limited) vide orders dated 15th July, 2005 and 19th July, 2005 passed by Hon ble High Court of Karnataka.Our Identity We stand for Our Vision : To be the preferred supplier in our business of providing services that optimizes performance of water treatment equipment. Our Mission : To satisfy our customers by providing prompt, cost effective and quality service. To provide our customers with total service solutions. To enhance the reputation of our parent company Ion Exchange (India) Ltd. through our services. Our Values : Our services will be characterized by responsibility and responsiveness. We shall provide such services on time every time, without defect, error or omission. We shall conduct our business with courtesy, professionalism and integrity. We shall pursue the path of continuous improvement and customer orientation. We shall at all times uphold the standards and values of our parent company. Our Dreams : To get to the root of the problems and provide solution. Corporate Social Responsibility Society for Care of Indigents (SOCARE) is an Organisation taking care of the welfare of convict s children and has around 150 students in 2 Locations. IESL has identified & adopted SOCARE for helping the students under our Corporate Social Responsibility goals in the areas of Education and Drinking water supply. Accordingly IESL has donated at various occasions through food, books & stationeries, clothes, winter wear, shoes, etc. IESL encourages its employees to celebrate family occasions with the students of SOCARE. Mr. Rajesh Sharma, Vice Chairman & MD, IEI when visited SOCARE, assured them to provide safe drinking water & accordingly an RO plant has been Donated & Maintained by IESL at SOCARE building
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