Kankei

About Us

Kankei is a customer engagement services company that works with brands in the area of customer acquisition, customer onboarding , customer service and customer retention.

The team at Kankei works with you to conceptualise, create and implement programmes that develop your customer bases, build transactions with existing customers and activate and retain customers.

Kankei has over 1500 professionals working from its own offices in various locations. In addition, the Kankei network encompasses a range of specialist associates and representative companies that work as service agencies for Kankei.

So whether your key stakeholders are consumers, businesses or trade, Kankei provides you with the convenience of dealing with one service provider who can manage the implementation of your strategic initiatives.

Our key services cover the following areas :

1. Call Center Solutions including Inbound Call Management, Outbound Telemarketing and Interactive Automated Telecontact Services.

2. Direct Marketing and CRM program management including Program Development, Communication Creation , Creative Services, Database Management, Web Solutions, Sales and Marketing Software and Process Automation.

We cater to a range of multinational and large domestic companies with specific focus on:
• Telecom
• Banking and Financial Services
• Credit and Debit Cards
• Payment Services
• IT Hardware
• IT Software
• Media
• Appliances
• Insurance
• Food and Beverage
• Automobiles
• Retail
• Healthcare
• Consumer Goods
• Petroleum