We offer Customized Softwares to our clients, which are made to suit their actual work requirements. The customized application softwares we develop covers the initial system study, design, development, implementation and training. Some of the benefits of our customized softwares include:

• The customized softwares accomplish 100% needs of the client in comparison to pre written softwares, which fulfill only 60-70% of the work requirement. These are developed as per the nature of clients business therefore, reduce the training cost and improves the productivity
• The customized softwares application is the greatest flexible product as it is tailored as per clients specifications and the nature of the business
• The customized softwares improves the work performance and increases the profits as they help the users to work in more efficient manner

We offer Customer Relationship Management Solutions to our clients for the purpose of finding out, selling to, marketing and servicing to the customers. The software is used to capture, store and analyze the details of the customers, partners, vendors related with the company as well as in procuring the internal process information of the company. The data, which is gathered as a part of the CRM is secured if the customers do not want their data to be shared with the third party. Some of the types of CRM we offer include:

Operational

The operational CRM is used for office business processes that include sales, marketing and service. Each and every interaction with the client is added to clients history, which helps staff in retrieving the information about every client from the database. The major benefits of this softwares are that the user can interact with different people or different contact channels within the company without disclosing the history of his chat. Apart from this, some other areas where these processes are used include :

• Managing campaigns
• Enterprise marketing automation
• Sales force automation

Analytical

The analytical software we offer analyzes customer data for various purposes including :

• Designing and execution of targeted marketing campaigns
• Management decisions, e.g. financial forecasting and customer profitability analysis
• Analysis of customer behavior to aid product and service decision making

The Enterprise Resource Planning Solutions (ERP) we offer to clients covers all the basic functions of an organization. Our software solutions are used in businesses. Non government and non profit organizations as well as in other large entities. The ERP deliver a single database, which contains all the data for the software modules and is used for following applications:

I. Manufacturing

It is also used in the manufacturing department for keeping a track on following things:

• Engineering
• Keeping bill of material
• Scheduling
• Capacity
• Work flow management
• Quality control
• Cost management
• Manufacturing process
• Manufacturing projects
• Manufacturing flow

II. Supply Chain Management

Our software program also keep a check on the following things, which comes under supply chain management:

• Inventory
• Order entry
• Purchasing
• Product configurator
• Supply chain planning
• Supplier scheduling
• Inspection of goods
• Claim processing
• Commission calculation

III. Financial

Our software helps us in handling following work functions in the financial department :

• General ledger
• Cash management
• Accounts payable
• Accounts receivable
• Fixed assets

IV. Projects

• Costing
• Billing
• Time and expense
• Activity management

V. Human Resources

• Human resources
• Payroll
• Training
• Time & attendance

VI. Customer Relationship Management

• Sales and marketing
• Commissions
• Service
• Customer contact and call center support