Knoah Solutions is an award-winning Global outsourcing company - led by a U.S. based management team - that delivers the best multi-channel customer and technical support services in the industry.
Since its founding in 2001, Knoah Solutions has successfully helped large enterprises and small companies deal with the challenges of contact center outsourcing by providing a unique blend of management experience, operational process best practices, state of the art technology and a core philosophy of flexibility and openness.
Knoah is your one stop shop for contact center services delivering voice, live chat, email, BPO and 3rd Party QA services.
Team / Manpower
Sri Myneni, CEO, President and Co-Founder
Ralph Barletta, Executive VP US Operations, Co-Founder
Sridhar Sriramaneni, Senior Vice President Operations
David Lewy - Vice President - Sales & Business Development
Chrystal LeWark – Vice President – Sales
Sudarshan Ankem - Director - Quality Assurance
Year of Establishment
Nature of Business
Posted on: [15-APR-11]
Happenings / News / Press Coverage
Knoah Solutions 2010
Top October 2010: Knoah Solutions ranked in the Top 10 of the Best BPO Employers survey 2010 conducted by Dataquest. September 2010: Knoah is excited to be holding its 2010 Customer Conference October 13 – 15th in Las Vegas, Nevada to provide an opportunity for our clients to share the value they've received as a result of the partnership, exchange best practices, and participate in roundtable discussions. Knoah Solutions 2009
Top December 2009: Knoah expands its operational footprint to include a U.S. operation near Las Vegas that will support a blended onshore/offshore call center outsourcing model for our clients.
November 2009: Knoah’s TotalAssure Quality Assurance programs delivering results to several Global Organizations allowing them to realize their call center performance goals and dramatically improve Customer Loyalty & Retention, and reduce costs.
March 2009: Knoah Solutions named to IAOP’s 2009 Global Outsourcing Top 100 Annual listing of the world’s best contact center providers. Knoah Solutions 2008 Top March 2008: Knoah Solutions named to the 2009 Global Outsourcing 100.
October 2008:Knoah Solutions ranked #7 by DataQuest as leading BPO Service Provider and ranked #3 in Employee Satisfaction.
October 2008:Knoah expands its services to now include voice technical support for a global leader in smartphones and handheld devices.
September 2008: Knoah expands breadth of services for existing digital and information synchronization client.
August 2008: Knoah Solutions to provide voice and email technical support and customer service for leading manufacturer of consumer products and computer peripherals.