KSC Group of Companies

We were incepted in the year of 1963 as a manufacture and export company, providing various tools and equipments for rock quarrying like air lubricator, general conveyor belt, compressed air lubricator, heavy duty conveyor belt.. All our products are developed using qualitative materials in conjunction with innovative technology. Our spectrum of products possesses salient features of stable drilling, extra rigidity, resistance from corrosion & abrasion and high drilling rate with respect to weight.
 
Our company has crossed many landmarks in the field with the guidance of its CEO Mr. Swarn Kapoor. He is assisted by Narinder Kapoor, Rajesh Kapoor, Navneet Kapoor and Amit Kapoor, each one of who has rich experience in the industry. Their supervision has allowed us to cater to the needs of domestic and overseas markets.
 
“Customer satisfaction” and “quality first” are two such mottos that have also played a substantial part in our hard earned success. Additionally, we also engage ourselves in continuous research and development activities to offer innovative and high performance products. We are fully equipped with contemporary techniques and production division to design and manufacture qualitative tools.
 
To ensure that all our products conform to ISO 9001:2000 standards, we possess a team of quality controllers who are supported by other teams as well.

Manufactured using innovative techniques and quality assured materials, our rang of products comprises of air lubricator, general conveyor belt, compressed air lubricator, heavy duty conveyor belt, jack hammer, rock drill, wagon drill, crawler drill, shank adapter, coupling, extension rod, ksc rof drifter, claw coupling, air lubricator, hi-carbon wire screen and conveyer belt. All these products receive appreciation from Indian and international markets, for their following features:
 

• Innovative design
• Easy to use
• Resistance from corrosion and abrasion
• Long service life
• Low air consumption
• High drilling rate with respect to weight
• Vibration absorbing handles
• Low spare parts consumption
• Good penetration in hard and soft rock
• Maneuverable
• Powerful
• Proven performance
• Medium weight air crawler
• Rugged construction

 
All our products are used in rock quarrying and similar applications. Every product is offered with a warranty.

We consider our clients as an integral part of our company’s success and do every effort to convince them about the quality and performance of our products. So, we offer our products with a warranty. Important points of our warranty policy are as follows:
 

• All new products sold are warranted to be free from defects in materials & workmanship for the time of 180 days from the date of original purchase.
• All the claims will be settled for compensation received from our customers, accordingly following good business practice.
• In case technical assessment proves the manufacture or material defect in our products, then those products will be compensated, reworked or replaced.
• Our warranty policy holds good, taking into account the usual operation, usage and handling in a proper manner.

Being a customer centric company, we always look for customary and new means to enhance the level of satisfaction of our customers. Consequently, we follow customer satisfaction guidelines that assist us in satisfying our customer optimally. Some of these guidelines are as follows:
 

• Offer them assistance in selection of products
• Offer only the defect-free and high performance products
• Address their queries and complaints within the shortest time period
• Package the products effectively to maintain their original condition
• Deliver consignments within the set time frame
• Accept payments via commonly used modes such as money transfer through bank, cash and letter of credit

We have employed diligent and qualified personnel in our company. Every personnel possess rich experience in its domain of work and has knowledge about various processes/norms accepted in the industry. Our personnel include:
 

• Engineers
• Technicians
• Production mangers
• Quality controllers
• Administrative staff
• Sales and marketing agents

Our engineers, technicians and production managers ensure that the products are developed in accordance to latest market trends. Quality controllers ensure to maintain the high quality standards of our products.
 
We provide regular training sessions to our personnel to sharpen their skills and abreast them with the new market developments.

Our quality assurance policy conforms to the ISO 9001:2000 certification acquired by us. The core objective of this policy is to develop quality guaranteed products having zero defects. Some of the foundation points of this policy are enlisted below:
 

• Procure quality assured raw materials
• Inspect materials quality as per our standards
• Carry out regular checks on every stage of production
• Test finalized products on various parameters
• Incorporate quality norms updated or introduced for our products
• Continuously strive to enhance product quality

 
Our quality controllers test the products on following parameters:
 

• Hardness
• Air consumption
• Tolerance and others

 
Every product is provided with an EC certificate which stands for Full Quality Assurance System Approval Certificate.

We possess a state-of-the-art manufacturing unit and employ established manufacturing process to develop products with high standards of quality. The unit is spread over a wide area and has an appropriate production capacity. It depends on the amount of orders received by us. Our production unit is fully integrated with various machines such as:
 

• CNC Training Center
• VMC Milling
• Welding machine and others

 
The process followed in the development of our products is recognized in the industry and includes of following steps:
 

• Hot Forging
• Machining
• Gas Carbonising Heat treatment
• Grinding