MICROLINK'S business is focused solely on the front end of the Technology:Networking and Internetworking. Over the last Seven years, MICROLINK has developed aptitude and people to a level that has resulted in unmatched capabilities in handling the most demanding of inter-network requirements - products and services.
At MICROLINK, we understand what it takes to build and manage a successful network.
The company provides comprehensive networking and connectivity solutions. The range of services provided by the company is as follows:
| Network & System Integration |
| Project Design & Management |
| Project Implementation |
| Network / infrastructure Audit |
| It Managed Services |
| Facilities Management & Help Desk |
| | |
MICROLINK has a long-standing commitment to supporting its customers and infrastructure are aligned to support a philosophy aimed at Zero Customer Defection. The pay off is not only being the No.1networking company of the region but also the fact that over 60% of the company's revenues are from its existing customers.
MICROLINK's strategies are based on strong thrust in the areas of Value Added Services in a manner that will promote availability with reduced total cost of ownership.
The company's business model is structured around assimilating various technologies from globally successful technology creators and providing solutions for its corporate customers by integrating these technologies optimally.
The company solutions are structured around a model which reflects its focus on network integration, Installation of LAN/WAN equipment, Integration. performance fine tuning and maintenance which is being provided by the Customer Services Group. This group consists qualified engineers who are certified as CCNA/CCNPs, Nortel Certified Engineers, MCSE/MCSP, Avaya/AMP Certified Design Engineers, Avaya / AMP Certified Installer, Compaq ASEs etc. These engineers have an average field experience of about 5 years in the above areas.
MICROLINK is the Authorized System Integrator and Service Provider for AVAYA, Nortel Networks, 3Com, Cisco, Microsoft, HP-Compaq, D-Link, Accton products. To provide efficient and effective response to customer issues, MICROLINK has invested in high quality technical manpower, training and adequate spares.