About UsThe company started its operations in India in the year 2000 following in-depth market analysis and customer surveys.The only Asian group of companies solely dedicated to providing integrated biomedical equipment maintenance and management. The groups primary focus is on the implementation of cost effective and timely maintenance programs for healthcare organizations and institutions. This is to ensure better quality of healthcare services and higher yields through effective equipment integration/utilization. In the process, MNE aims to develop a truly dedicated team of clinical and biomedical engineers to meet the growing demand for an extremely high quality of engineering services by the healthcare industry. This remains one of the key objectives of the company adding value and quality by establishing local engineering support services in the countries where the group has a working presence. To achieve this objective, MNE is working globally with several renowned companies to ensure its world class standards. MNE has carved a niche for itself since its inception in 2000 with an approach to engineering service management. This is manifested through MNE array of distinctive service packages tailored to specific needs of its customers. It is our understanding that the advent of Free Market Economy and Market Liberalization policies in the subcontinent in general and India in specific, not only opened up the markets to international companies ushering in a whole new world of opportunities and technologies but also opened up a ?Pandora?s Box? in terms of maintenance and after sales services thereafter giving rise to a new category of unsatisfied customers. Our in-depth study of this category revealed some compelling but undeniable realities, which we list here below: - Unscrupulous/ Unethical business practices by local agents of reputed companies based in Europe and America following a policy of ?Profits without Pain? and having inadequate infrastructure and manpower to live up to their commitment made at the time of selling leaving the customer in a compromising situation.
- The sudden shift in the global economic policies forcing certain manufacturers to shut down operations or withdraw from markets considered non-profitable.
- Confusion and inconvenience caused by mergers, disinvestments, diversifications and discontinuation of companies and products, followed by Global giants and conglomerates in pursuit of profits.
All the above and more gave us the impetus to establish an organization whose niche products are manpower and service. In our endeavor to achieve the above objectives we propose to setup satellite centers or deploy engineers in a location close to your area of operation or onsite respectively and as perceived feasible by the company. At MNE we take our objectives seriously. Our teams of young energetic and dedicated engineers are equipped with the latest test equipments, calibration kits and simulation devices in accordance with the recommendations of ECRI and other International Agencies in addition to their standard tool kits to ensure a effective and quality oriented service support. Each individual of the team undergoes an intense onsite service training and stringent quality assurance program ensuring a high degree of competence and quality consciousness. Training and orientation programs conducted from time to time enables our engineers to stay in touch with the emerging technologies in healthcare industry. |