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 Our Commitment | Our company strives to achieve maximum customer satisfaction and for this it has its commitment for following:
- To serve ever healthcare equipment need, putting the clients at the heart of each activity.
- To provide, highly reliable critical care equipment, at the reasonable price
- To follow a stringent quality conscious approach, adhering to highest quality standards in the technologies, products and services, we offer.
- To continually improve and respond creatively & competitively to the changing needs and aspirations of our customers.
- To pursue technological excellence, innovation and quality maintenance across our business activities.
- To serve the industry with the highest level of integrity.
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Products Catalogue | We use qualitative materials to manufacture our range of medical products which includes open care infant warmer, infant incubator – NICU, transport incubator, infant radiant warmer, infant radiant warmer with undersurface photo therapy, free standing radiant warmer and baby weighing scale. All our products receive appreciation from our clients, placed globally; for its salient features which includes:
- Good Ruggedness
- High Efficiency
- Easy to setup
- Simple to use
- Optimum comfort
- Provides new born the best possible care
Apart from NICU equipments, we also manufacture critical spares and accessories for medical equipment manufacturers, such as medical grade trolleys, ventilator stands for international brands of ventilators, patient support arms for ventilator and the like.
All our products can also be customized according to the specific requirements of our clients. | |
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Our Mentors and Panel Of Experts | Our company was founded by Mr. P. Wilson and Mrs. Sheeba Wilson who are also the directors of the company. A brief introduction about their experience and qualifications is cited below:
Mr. P. Wilson - Managing Director
An Electronics Engineer serving the Neonatal Intensive Care requirements for more than two decades. Rich experience in Design, Development and manufacture of critical medical electronic equipment.
Mrs. Sheeba Wilson – Director
A Post Graduate in Economics in-charge of Finance and Administrative activities of the company
Under their profound guidance and supervision, we have developed a panel of experts which includes quality analysts, machine operators, sales & marketing executives, customer support staff and administrator staff. All of them possess rich industrial experience and strive to acquire maximum satisfaction of our clients. | |
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Quality Compliance | Primarily, we are an ISO 9001:2000 and ISO 13485:2003 certified company. We design and develop our products in conformation to these international standards and ensure that we follow a quality strategy based on it. In order to further strength our quality compliance, we are into the process of getting CE Marking for our equipments. This certification is expected to be achieved by August 2008.
With these certificates and established quality measures, we are confident of becoming the leaders in our work domain in the international market.
We conduct various tests and inspections of the received stock of raw materials to its compliance with our quality standards. As a part of our quality strategy, the finalised products are tested on the parameters of strength and durability to ensure their high performance. | |
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Research & Development | Research and Development has always been a pathway of quality products and services with our company. We invest heavily in terms of time and resources to improve the present high standards of our equipments, along with focusing on the budget of Indian Buyers. This demands a huge amount of experimentation and analysis. So, we possess a separate Research and Development facility to carry out continuous research work on the latest developments and introduction related to our work profile.
This has enables us to develop an entire range of Neonatal Warming and Photo therapy Equipments that are according to the latest market demands and requirements. Presently, we are into persistent R&D for Adult ICU Equipments. We firmly believe that when the (re)search stops, the development stops as well. | |
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Customer Satisfaction through Value Added Services | Our company not only strives to better the quality of its products, but also the welfare of our customers. Hence, we offer a complete range of medical products that are widely demanded by various prestigious corporate hospitals, Medical College Institutions, Government Sector Hospitals, even small clinics and nursing homes.
Our customers are based throughout the globe which includes Malaysia, Vietnam, Thailand, Ivory Coast and Nigeria countries. To achieve utmost customer satisfaction, we not only emphasize on products’ quality but also on various other factors, some of which are enlisted below:
- We ensure all our dealers and service personnel receive the best of training, and are competent enough and dedicated enough to take the best care of our customers
- Every customer deserves and receives the best possible care from us
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Further, we strive to enhance customer satisfaction level via some value added services which include:
- Training sessions for our customers and user departments on the recent trends and practices in the Industry
- Many privileges in terms of added services, additional warranties and free service campaigns, to customers who support us all the way
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