Novelty Diamond Tools & Products
was established in 1997
as sole proprietary firm
. We are leading manufacturer, supplier and exporter
of Diamond Lapping Compound, CBN Mounted Point, Diamond Mounted Point, EP Core Drill, Electroplated Bandsaw Blades
and many more. We export 20%
of our production to Kenya
. Our firm focuses its attention on producing quality products to cater to their respective clients more efficiently. Periodic innovations are being carried out with addition of variety of attributes. This is done to attract new customer’s attention towards our products and maintain the existing once. A satisfied client helps for positive word of mouth. We measure our client satisfaction through interviews, feedback, questionnaires, direct observation, personal contact and other similar methods. This helps to know if any modifications are required. Client loyalty is maintained through modifications and helps firm to increase their efficiency at every production stage.