Omega Consultancy Services Incorporation

OCS Inc. is a rapidly growing custom development and software outsourcing company with headquarters in US. We specialize in the development of custom software application. Specifically, our company carries out custom programming, database design, client-server and internet/intranet software application development.

Over the years we have managed to build a solid team of software outsourcing professionals that come from various backgrounds and expand the creative potential of the company. The expertise that they posses embraces a wide range of custom programming skills involving the latest and most effective development technologies, such as Data warehousing, Oracle App’s, SAP, People Soft, Testing Tools and many more. This to a great extent defines the quality and reliability of the custom software applications that we develop.

We deliver custom application programming services to end customers and we provide offshore software outsourcing services for other IT companies. Our competence and experience ensure that we deliver excellent services and products to our customers. At every stage of the development process, from conceptual design to product release, the highest quality standards are maintained. Our extensive communication facilities allow us to keep in touch with our customers 24 hours a day.

How fast can Innovation happen at your company and how quickly are you going to get returns from reduced cycle time, cutting down administrative costs, and leveraging existing infrastructure? What is the best e-HR solution for your organisation and how do you sweat your assets? How is your HR process automation affecting your people, and what about “stickiness” of your HR applications?

With our team of domain and technology experts in the HR field, we focus on new technologies, proven management processes, strategies for human capital management, and innovative e-solutions for HR, helping you to

• Develop and execute human capital management strategies for leveraging technology and existing infrastructure
• Select the right tools for a robust web-enabled HR (e-HR) environment
  Make the the best use portals, intranets, and the Internet
• Set realistic e-HR priorities, goals, and organizational requirements through flexibility and phased deployments
• Build HR, IT, and business alliances that work and show results
  Maintain your employee-ness with technology

In today's service-driven and technology-influenced business world, OCS delivers high end-to-end solutions for an integrated, multi-channel communications service to manage its client's Customer Interaction Services. OCS approaches each contact with the customer as an opportunity to build the client's brand and strengthen the customer relationship, whatever the medium. In addition, OCS has successfully migrated and re-engineered several customer service processes in various domains.

OCS's state-of-the-art Contact Center operates round-the-clock to service customers around the globe; all customer interaction processes are customized specifically to its client needs and follow a structured process flow that provides the customer a seamless service. At OCS Customer Service, representatives are trained to treat the client's customer care executives and trained to address the varied needs of geographically disparate communities.

We can offer programmes that can be shaped to suit your needs. You can choose which programmes are most relevant and how they can be brought together to achieve your overall aims.

Data-Warehousing is the ability to coalesce all of the discrete data throughout your Company into one central database. This database is usually a read-only conglomeration of all your Company's business activities, and can provide useful financial and other statistics to help your Company plan for the future.