Profile

“We want to offer consumer durable products of affordable quality by creating customer awareness through demonstrations and by helping them to choose the best option, followed by friendly payment options, timely delivery, competent installation, cheerful handling of customer complaints and quick attention to after-sales-service issues.”

We are popular as retailers, suppliers and wholesale traders of consumer durables with households as well as institutional buyers in and around Jaipur. Our Product Portfolio is chiefly made up of Water Purifiers, Water Coolers, R.O. Purifiers, Water Softeners, Vacuum Cleaners and Deep Freezers. These are sourced from reliable manufacturers and are offered with our performance and service assurances. Every product we sell is in fact a package offer of the best value money can buy, good pre- and post-sales support, excellent installation and routine/breakdown services bundled together at very reasonable prices.

Our products have:

• Attractive exteriors

• Easy to clean

• Latest features

• Long life

• Low Power Consumption

• Minimum breakdown

• Service guarantee

• Simple design & good finish

• Sturdy construction

Our Warehousing & Packaging facility is world-class, centrally located and well connected in terms of telecommunications & logistics. The area under storage is quite vast considering the number of varieties we hold and also their fragile nature in many cases. Besides, the condition of storage is also monitored to ensure that products are not damaged or subject to corrosion. We have adequate material handling in place for safety of all appliances and a good labeling system to minimize search time. Packaging is customized and organized to ensure quick delivery.

Our Team is multi-faceted to say the least. The general focus in any retail environment is on sales and we are aware that customer satisfaction is the key that opens the doors to their hearts. Hence at every level - be it our product researchers & engineers, quality & inspection specialists, sales staff, warehousing team, packers & transporters, installation/service technicians and counter & office staff – this client-centeredness is displayed voluntarily which is very pleasing to the clientele and fosters a long-term relationship. We feel proud to see our team has consciously absorbed this culture and carry the same forward everyday.

Our quality team works in close coordination with the manufacturing facilities when it comes to high-value, customized products that are batch-produced for us. There is a close watch on the raw materials used, processes employed and finishing imparted, followed by a battery of routine performance tests to ensure all aspects are satisfactory. At our warehouse and selling point too, our quality experts look out for any aspect such as storage, handling or usage of appliances which could result in the appearance, functioning & life of equipment being compromised.

Continued Customer Satisfaction is the secret of our success. By improving the quality of our products based on their feedback and striving to make our price range responsive to the competition, by offering customized options & latest features, by considering different payment options to suit their convenience, through demonstrations/installation/ complaint management/service calls, we repeatedly bring home the fact that we value our relations with our customers who come to us for every one of their consumer durables requirements and also bring & refer their friends and relatives to us.

Why our customers choose us is not a mystery because we consciously work towards the same everyday. We believe that the wide range of options we offer in our products, our insistence on assuring optimum quality in every product, our readiness to customize, our value-for-money propositions, excellent advisory, installing and service back-up, our product researchers who consistently bring out viable and improved versions, the customer-friendly payment options and the assurance provided by an up-to-date infrastructure are all factors that go in our favor without question.