Established in 1989, we Phoenix Medical Systems Private Limited are engaged in providing a broad range of neonatal & maternal care needs. Our dictum is to provide qualitative range of equipment and thus quality should never be compromised. This unflinching attitude ensured that our range of warmers and phototherapy units got the USFDA & CE certifications. ISO 13485 compliant with design and manufacture, we bundles the strength of 2 production facilities & undertake R&D work.
Since inception, we strongly insist on quality and innovation, which have assisted us to establish a firm footing in today's fiercely competitive market. Empowered by state-of-the-art infrastructure, we also aim to fabricate neonatal care equipment, which are rated high in terms of quality as well as functionality. The company has sophisticated testing facilities & is staffed by highly qualified personnel who are able to understand client needs and design customized solutions to suit their requirements. The work culture is informal and focus is on results and process.
Further, our success continues to grow worldwide in Europe, the Middle East, South America, Africa & the Pacific Rim. Our equipments are today internationally acclaimed for their aesthetic look, user friendliness, innovation and functionality.
How Phoenix Service Works
Phoenix endeavours to ensure that any equipment supplied by it that malfunctions or becomes inoperable is restored to the working condition as soon as possible. The Phoenix Service Team’s objectives include attending satisfactorily to any service call within 72 hours and closing breakdown calls with just one visit. Phoenix Service is responsible for ensuring that preventive maintenance operations are carried out according to schedule.
Phoenix has a toll-free number that can be called for service requests.Phoenix toll-free number: 1800-425-3503 The name, address and telephone number of the customer, the model number of the equipment, its serial number and whether it is under a warranty or maintenance contract are the details noted in addition to the nature of the problem.
Once a call request is logged, Phoenix Service locates the closest service engineer to attend to the work. If the customer location is remote or far away from all engineers in the field, the customer is called back and informed about the likely date and time of arrival of an engineer.
Product Portfolio
We offer a wide range of neonatal equipment that are used internationally and in almost all premier hospitals in the field of neonatology. These products are supported by Phoenix's extensive service network. Our product range includes:
Comprehensive Infant Care Center
Neonatal Open Care System
Infant Radiant Warmer
Neonatal Intensive Care Incubator
Neonatal Transport Incubator (
Neonatal Phototherapy Unit
Electronic Baby Weighing Scale
Open Care Warmer
Delivery Table
Resuscitating Bags
Nasal CPAP
Infant Bassinets
Phototherapy Unit (PT-104)
LED Phototherapy
Apnea Monitor
Oxy Monitor
Infrastructure
We have a sophisticated infrastructure that is accredited by the ISO 9001:2008 & ISO 13485:2003 certification from Underwriter Laboratories, USA and pursues international standards in ensuring the highest safety of all its products. We have modern production facilities, with factories at Chennai and Pondicherry. Following the latest and modern technologies, engineering equipment and highly expert man power we are committed to deliver nothing but the best to our clients.
Further, the sophisticated production and manufacturing facilities help us in developing high performance and zero-defect neonatal care equipment. We regularly upgrade our production facilities to keep-up with fast changing environment and technology. Regular inspection and updation of our infrastructural facilities keep us to satisfy requirements of our valued customers.
Our Quality
Being a quality conscious company, we have adopted stringent quality control measures and practices at different stages of manufacturing. We offer supreme quality neonatal care equipment and devices that are subjected to rigorous quality control measures to ensure that only the best service reaches to our customers. The company has adopted a system of total quality management, which ensures that our products conform to strict industry standards and parameters. It is our belief that our customers deal with us and use our services because of our superior quality and hence we are fully aware of our responsibilities of serving to different needs and requirements in this regard.
Customised solutions
Phoenix has been in the field of maternal and neonatal care for nearly two decades. The Research & Development team at Phoenix is staffed with engineers who have extensive experience in designing neonatal intensive care unit (NICU) equipment. With an intimate understanding of Indian and international conditions, Phoenix is well placed to give you an optimal solution for your NICU from the design stage to implementation.
If your practice has any special requirement, Phoenix will be happy to provide you a solution.
Our Branches
In order to provide our trusted and quality equipments we have set up our branches all over the India. The vast network spread over almost every corner of the country helps us to meet the varied requirements of our clients. Some of the branches of our company are:
• Chennai
• Hyderabad
• Bangalore
• Kerala
• Madurai
• Mumbai
• Kolkata
• Delhi
Our Clients
The qualitative range of equipments offered by us enabled us to make a good clientele from all over India and abroad. Some of them are:
• AIIMS, New Delhi
• PGI, Chandigarh
• Max Group of Hospitals,
• ESCORTS,Faridabad
• The Cradle,New Delhi
• Yashodha Hospital,Ghaziabad
• GMC,Chandigarh
• CMC,Ludhiana
• Satguru Apollo,Ludhiana
• Apollo Pankaj,Agra
• Akshay Apollo,Ahmedabad
• Wockhardt,Bangalore
• Wockhardt,Hyderabad
• Ram Manohar Lohia, New Delhi
• DGAFMS, New Delhi ( All over India)
• Indraprastha Apollo Hospital
• KEM, Mumbai
• Bhagirati Neotia Hospital,Kolkata
• Shusrutha Hospital,Calcutta
• Peerless Hospital, Calcutta
• TISCO, Jamshedpur
• Telco, Jamshedpur
• PHSC, Punjab ( All over Punjab)
• OHSDP, Orissa ( all over orissa)
• Chirayu Hospital, Jabalpur
• Bhilai Steel Plant
• Indian Oil Corporation
• St. Johns Hospital, Bangalore
• Manipal Academy Higher Education, Manipal
• KLES Hospital, Belgaum
• IGICH, Bangalore
• KIMS, Bangalore
• Bapuji Hospital, Davangere
• Sangameshwara Hospital, Gulbarga
• Fernandez Hospital, Hyderabad
• Apollo Hospital, Hyderabad
• APVP, Hyd ( All over AP)
• Niloufer Hospital,Hyderabad
• Govt. General Hospital, Kurnool
• Credle & Child, Hyderabad
• Pragna Hospital, Hyderabad
• RICH Hospital, Vijayawada
• Sridhar Childrens Hospital, Nellore
• Bagya Nagar Baby Care Hospital, Hyderabad
• Andhra Mahila Sabha Hyderabad
• Rainbow Childrens Hospital,Hyd
• New City Hospital, Hyderabad
• SVR Hospital, Hyderabad
• Muslim Maternity Hospital, Hyderabad
• Directorate of Medical Edu.,Chennai
• Directorate of Medical Sciences(Tamil Nadu)
• Madras Medical Mission
• Sri Ramachandra Medical College, Chennai
• JIPMER, Pondy
Application Areas
Our products are widely used in various government, private, semi-government hospitals and private clinics all over India. We are also exporting to various countries. Some of the areas where our equipment find applications are:
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