Queue Management System

Intelligent Queue Management System

Introduction
iQMS is specially designed queuing system for effective management of queues in OPDs of hospitals. The system is designed keeping in mind the common problems of handling large number of patients to be attended by a number of Doctors in an OPD. It incorporates advanced technology for data communication, control and display ensuring excellent reliability. Use of the intelligent queue management system provides –
·  Reduction in work load of hospital staff
·  Effective time management for Doctors    
·  Ensures smooth sequential flow
·  Convenient  & transparent  queuing for patients
·  Clear unambiguous display of current patient number                             
·  Easy ticket printing software
·  Convenient keypad for  doctors to call patients
·  Creates a good environment and enhances the  goodwill of the hospital       
Components
Reception Counter Terminal & Token Printer
The terminal have heavy duty keyboard consisting of 12 keys, (10 keys for Numbers and two function keys) Dual line LCD display,  These units are very handy, small in size. There are two type of Terminals
i) Terminal with built in thermal printer, for stylish and clear token printing.  
ii)Terminal attached with thermal/DOT printer for economical running cost. (Wipro/ TVS-E make)
Format of the Token can be Customized incorporating the Name address, telephone Number and other details of the Hospital, Chamber No. and Slot No. of the doctor, Date of booking,  Sl. No. of   booking, etc.

Doctors Chamber Key Board with LCD Display
Each chamber is provided with a Key Board with LCD display. It is connected with the Master controller and on issuing of any new token, it up-dates the display with the latest no of booking. This helps the doctor in managing his time  effectively and ensuring all the booked patients are consulted. The key board has a master button  for calling in the next number, this eliminates punching full Sl. number of token saving time of the doctor. However full key board is provide to call in any emergency patient out of turn by punching in the token No.

Token display Board at Doctors Chambers
Display Board is provide out side the chamber or on the wall in the waiting room/ space. When the Doctor intend to call in the next patient, the called number is displayed at this board. There are 3 digits of 7 segment bright LED. Digits height is  2” . Color of displays can be selected from Red, Green, Blue, White or Yellow.  

Master display Board
Master display units are designed to provide information of all the chambers at one point. These can be installed at the reception counter, waiting room/ space. Bright 7 segment LED display digits of ¾” heights are used. Master Display Board displays chamber number and the running patents token No.

Micro-controller based nurse call monitoring system series 640

Each call from each bed must be
Attended within the time limit.
If not?
How to monitor  and fix-up responsibility.

To ensure the practice is followed, the system must be reliable and must have built in mechanism to point out delay in action.

Nurses call monitoring system series 640 informs the nursing staff the sequence of call received thus minimizing any over due call. The call register maintains sequence in which call from different bed are received.

The first call pending is displayed with Big 2” 7 segment display. 4 other calls are displayed in the sequence of receipt. If more then 5 calls are pending, the same can be scrolled down. Any call attended is automatically erased and display is replaced with the next call pending.

If any call is pending beyond set time, the number starts blinking. it also activates a buzzer to draw attention of the nursing staff. If call remains pending even beyond 2nd limit, rate of blinking is intensified to bring notice of problem.
                                                          

• Micro-controller based system

• Serial display of calls received
-1st call displayed with 2" Height LED
display, Next 4 calls in sequence on side
column, Further pending  calls- on
Scrolling 3 Digit 7 segment displays.

• Soft tone buzzer
- alerts receipt of new call

• Elegant look

• Compact and flexible
- Table- wall mountable.

• Built in non attendance timer
- Pending calls flash
- Long pending calls flash at higher rates

• Modular bed side console
- Easy installation in std. Modular cabinet

• Status Indicators and buttons
- Ready, Call & Wait LED indication
on board, with Call & Reset switch

• Elegant patient remote  

• Low Voltage Operation
- The system works on 12 V. D.C hence  
patient is not put to danger even due to
accidental snatching of wires.

• Reset at patient bed
- Re-set button installed near the patient.

• Compact and flexible
- The system requires very low space and
is flexible to accommodates up to 64 beds.