Quality Edge

Published in November 2006, the certification of BS 25999-1 was developed by a large group of experts to establish following for the Business Continuity Management:

• Process


• Principles


• Terminology

The benefit of this certification is that it provides a foundation to understand, develop & implement business continuity within a company to offer assurance in business-to-business as well as in business-to-customer dealings.
 
The Part 2 of BS 25999-1 certification was published in November 2007. This specifies the requirements of a documented Business Continuity Management System regarding its:

• Establishment


• Implementation


• Operation


• Improvement

The requirements of BS 25999-2 are general & are intended to be applied to all organizations, despite of their types, sizes & nature of business.

We possess a team of proficient personnel who assist us in providing the CMMI assessment services to our clients. The said standard is a guide to implement development practices that result in continuous improvement in the software quality. The CMMI assessment has been awarded by SEI (Software Engineering Institute) which is a research and development centre operated by the Carnegie Mellon University.
 
Basically, "CMMI" refers to the integration of various tool sets & appraisal methods related to CMM. The standard is build on and extends on to the best practices of following:

• Capability Maturity Model for Software (SW-CMM)


• Systems Engineering Capability Model (SECM)


• Integrated Product Development Capability Maturity Model (IPD-CMM)


• Supplier Sourcing Capability Maturity Model (SS-CMM)

The CMMI assists Software & Systems Engineering Companies to study, define, implement, improve & appraise their internal processes that would result in the improvement of:

• Development cycle time


• Timely deliveries to customers


• Reduction in schedule


• Effort and cost variances


• Reduced defect levels


• Reduced rework


• Improved productivity and profitability

Overall there are 5 maturity levels, which are as follows:

• Initial


• Managed


• Defined


• Quantitatively Managed


• Optimizing

We have acquired tremendous success in the industry, by offering
reliable and authentic ISO 20000 certification services . It caters to
the IT domain and is considered extremely pivotal for success of a business in
present arena. ISO/IEC 20000 is the new IT service management standard that is published
to the address the aforesaid necessary service provision. This standard has
completely replaced the world renowned British Standard, BS 15000.
 
ISO/IEC 20000 has been developed to:

• Meet the requirements of larger international audience


• Provide a common understanding of the management of it
  services worldwide
  

The certification covers all the facets of IT service
management that are the root cause of 80% of total spend on IT by various organizations.
The standard is issued in 2 parts and it enables all the service providers to
understand the delivery process of enhancing the quality of service offered to
their clients, internal as well as external.
 
Part 1 is ISO/IEC 20000-1:2005 Information technology
service management and Specification for Service Management. It provides all the needs for IT service management and is pertinent
to those responsible for:

• Initiating


• Implementing


• Maintaining IT service management in their organization

Organizations can also get certified their IT service
management systems independently, in 
conformation to the requirements of ISO/IEC 20000-1:2005.

Part 2 is ISO/IEC 20000-2:2005 Information technology
service management and Code of Practice for Service Management. It provides direction to the internal auditors & assistance
to the service providers who are scheduling service improvements or are preparing
for audits against ISO/IEC 20000-1:2005.
 
The changes made in ISO/IEC 20000 with respect to original
BS 15000, were to make it more appropriate for the international audience.
These changes were applied to

• Format & structure


• Consistency between parts 1 and 2


• Alignment of objectives


• Standardization of terms and clarification of text

The international status of ISO/IEC 20000 is clear evidence
that achieving certification against the standard, offers real value in
representing in-house quality or enabling the choice of appropriate external
partners.

Our professional association with various legal organization assist us in offer unmatched ISO 27001 certification services. It is the replacement for BS7799-2 and is titled "Information Security Management -Specification With Guidance for Use". This certification is intended for providing base for 3^rd party audit and is 'synchronized' with the other management standards, such as ISO 9001 & ISO 14001.

The fundamental purpose of the ISO 27001 standard is to assist in establishing and maintaining an effectual information management system, using an incessant improvement approach. It focuses on CONFIDENTIALITY, INTEGRITY, AVAILABILITY of information and implements the OECD (Organization for Economic Cooperation and Development) principles, governing security of network systems and information. Its content includes:

• Cross reference with ISO 17799 controls


• Use of PDCA


• Information management system


• Terms and definitions

ISO 27001 Certification
The scheme is supported with a robust audit & certification scheme, as is the case of BS7799-2 standard. For clients who already possess the ISO 27001 certification, we assist them in value added audits against there information security management system.

The ISO 27000 Series
In October 2005, the final version of ISO 27001 was published. This is the foremost and only the first of a series of standards that supports information security.

In this highly competitive market, ISO 9001 certifications
services hold a distinguished position. The industries having the certification hold an utmost
advantage over others and acquire more trust & credibility. The base of ISO
9001:2000 quality certification includes 8 fundamental quality management
principles that are:

• Customer
  focus


• Leadership


• Involvement
  of people


• Process
  approach


• System
  approach to management


• Continual
  improvement


• Factual
  approach to decision making


• Mutually beneficial
  supplier relationships

Advantages of
being ISO 9001:2000 compliance are:

• Improved outcome of process


• Professional image


• Increased customer confidence


• Better marketability


• Clarity of responsibility and authority


• Better and defined system


• Consistent quality

With the assistance of a team of quality auditors, we have credited
a plethora of quality audits towards our name. They have the ability to confirm
the implementation & effectiveness of clients’ quality systems. Some of the
pivotal attributes of our quality auditing services include:

• Third party audits


• Consultancy audits


• System audits


• Sharing best practices

We assure to provide quick response that too at a reduced
cost. The completed audit reports can be provided within few days.

We possess professional associations with various established companies to offer the best and efficient quality consulting services. Our personnel hold expertise in assisting our clients with following:

• Gap analysis


• Understanding requirements


• Process documentation


• Trainings


• Sharing best practices


• Support for certification

These quality consulting services are aimed towards enhancing the quality standards of our client’s company by properly focusing on people, processes & technology in conformation to their business objectives. With our commitment to offer best-in-breed solutions to our clients, we have acquired a diversified client base.

We are reckoned in the market as one of the best and most reliable service providers regarding quality training. With the assistance of efficient and skilled trainers, we offer quality training services in following segments:

• Auditor/Lead auditor trainings in ISO 9001/ISO 27001


• Consultant/auditor training in ISO 20000


• CMMI training

We strategically design all the courses to meet the present and evolving requirements of the competitive market. All these courses are highly interactive and involve:

• Case studies


• Role plays


• Discussions