About UsAll of our products undergo a quality inspection before dispatch the shipment to ensure they meet our stringent quality standards. Every effort is made to ensure that all of our items are in pristine condition and free from any defects. In the unlikely event of receiving a faulty or damaged product we offer a 6 month “Fair Wear and Tear” guarantee, were during this time we will replace,repair items free of charge. If we cannot repair the items we will replace it. If we no longer have the item we will offer a substitute or a credit to the value of the original purchase price. After the 6 month period which runs from the date of invoice we will no longer be liable for the cost of replacement or repair. If we discover a manufacturing defect we will notify you immediately and recall the goods. A full credit would be offered in these circumstances. Real Leather is a natural product. It breathes,is warm and has individual characteristics which makes each hide unique and as such means that each product made of leather is unique in its own way Leather will always bear the marks of its natural origin and these can be in the form of healed scars, growth marks, blemishes, hair pore structure or other markings but should all be considered as natural beauty marks. They are signs which owners cherish when buying leather and in no way detect from the quality and beauty of the leather. |