Sanjaya Singhal (Managing Director) : With over 20 years of experience in the field of energy metering and utility revenue protection, Sanjaya Singhal specialises in business strategy and future trends in metering. He is a member of Power Committee of Confederation of Indian Industry (CII).
B S Babel Joint Managing Director : B S Babel has been a part of Secure Meters since its inception. He leads the group marketing function. He has been an inspiration for many youngsters and even the older employees of the Entity group.
Hemant Gole Senior Group Vice President : Hemant Gole has been at Secure Meters for 7 years. In this time he has worked together with the existing operations team to make it one of the most effective and efficient in the industry. He heads service division of the Entity Group.
Hemender Pandwal Group Vice President Finance : Hemender Pandwal has been with the group since 1999. Today he heads the finance division. He is a key player in all the mergers and acquisitions made by Entity Group.
Rajesh Kohli Marketing Director : For the last 8 years, Rajesh Kohli has been working as a part of the Marketing Team. He has a terrific instinct for the business and has made a mark on all the customers he deals with.
Kamlesh Bhatt Vice President , Operations : Kamlesh Bhatt joined Secure Meters in 1994. He played a key role in setting up the 3 production facilities in Solan. He now looks after the Udaipur production facility as well.
Nandita Singhal : Nandita has given a strategic direction to the SECURE brand. She has helped us in realising our values and runs our corporate social responsibility activities. She continues to infuse the spirit of collaboration to help Secure achieve its business objectives.
Domain Leadership
Three drivers of Secure :- leadership, innovation, and growth
The domain leadership in Secure has been led by people who have inspired innovation and have built an organization based on long term competitive edge. Having grown at a fast pace over the last decade , alongside the success story of Indian economy it is prudent that we keep pace with the changing energy dynamics and the vast developments in the metering arena world over. It is the innovation and continuous improvement over a sustained period that helps in keeping up with the market.
We at Secure have succeeded because of leadership thought to truly succeed long term which is based on the need to build an innovation and knowledge driven organisation. Today, it is this ability of our people to assimilate and act on change that will determine our fate. The innovation and knowledge driven culture in Secure is the major driver for promoting innovating thinking, training and support for information sharing and creating a climate pro-knowledge and strategic thinking.
Too many organisations see technology as the "driver" of knowledge management, but in Secure the real driver is people. Technology is the enabler in many cases, but people are central to the process.
Manufacturing Facilities
Secure Meters Limited, an ISO 9001 and ISO 14001 certified company has four world class manufacturing facilities. One of these is located in Udaipur, Rajasthan and three in District Solan in the state of Himachal Pradesh. The manufacturing vision is based on three key principles:
Production capacity must lead market demand.
Manufacturing flexibility must ensure service to all customers whether their requirement is for one product or one million products.
Manufacture against order.
The key attribute is to follow an integrated manufacturing approach based on the Surface Mount Technology to manufacture top of the line compact energy meters. Circuit Card Assemblies, the soul of the metering products are made using the state of art “Automatic Pick and Place” and “Automatic Optical Inspection” machines, followed by Product Integration, Testing & Calibration and Packing. The manufacturing capability includes production of wide variety of products for varying customer requirements. Two sophisticated NABL accredited metrology laboratories, one each at Udaipur and Solan calibrate, certify and maintain complete traceability of all test and measuring equipments being used in manufacturing facilities. This ensures that all metering products are fully compliant to national and international standards.
Electronic Energy Meters produced for Indian markets are BIS certified. Similarly meters produced for overseas markets are compliant to the regulatory requirements of the overseas markets, e.g. Ofgem for the UK. Proven robust manufacturing processes, continuous improvements using structured quality initiatives, well developed global supply chain for procurement of parts and home grown technological capability to design, develop and deploy complete test and certification facilities on the shop floor ensure product quality and reliability.
Project Management
Secure is able to offer large scale project management; it delivers a range of services to compliment its metering products and offers turnkey solutions. A wide range of metering products together with integrated service solutions is what has earned Secure Meters a reputation as a total metering solutions provider.
The services are tailored to suit the needs of the utility, from metering the grid to billing the end user. In summary, these services are geared to supporting the utilities all along their chain of operation.
Services
Installation and commissioning of meters and associated metering systems (i.e. CTs & PTs)
Meter seal management
In-situ testing of meters and metering systems and related installation audits
Installation and networking of remote meter reading (RMR) systems
Regular downloading of data from meters (meter reading), using CMRI, LPR and GSM
Meter data management, including data validation (to make the data usable)
Generation of MIS reports covering every aspect of benefit possible from meter data
Data analysis of consumer meters, covering revenue protection (tamper analysis)
Energy audits using the meter data
Consumer indexing, an activity necessary for carrying out effective energy audits where consumers are tagged to their source of supply
Each service has innovative aspects that incorporates our learning from experiences in metering and in the field. Through providing a range of services, Secure has earned the reputation of being a turnkey solution provider for metering systems.
Vision
Develop solutions and systems that help conserve energy and reduce losses. We need to develop clever solution for today and the future. Our approach ensures that we are agile, developing smart solutions quickly.
Our Commitment
The organisational philosophy is “ robust designs and simple processes” with a theme of “there is always a better way” in everything we do. This is the mantra of our MD and is deeply rooted in the minds of every Secure employee.
In the mid 90's our emphasis was on systems aligned to ISO 9001, 1994 revision of the Quality Standards. Subsequently, we looked at processes which run across the organisation, end to end, and through Business Process Re-engineering mapping tools, we were able to list ‘Key Business Processes’ to be documented and monitored through our Balance Score Card at various levels and units of the entire organisation. This facilitated the organisation to quickly adopt the new requirements of ISO 9001: 2000 Quality Management Systems in the early part of 2001.
Quality
In our endeavour to constantly change and evolve as an organisation, to be more responsive to changes in our business environment and to deliver value to our customers through technologically advanced solutions, we adopted ‘10x’ change. In other words, any improvement that we aim to do, must be 10 times better and more effective than step-by-step improvements.
This change in ‘mindset’ was adopted through Six Sigma methodology amongst cross-functional management teams and Quality Circles amongst operational personnel at all levels. As Dr Deming proposed in his lectures on ‘Mindset Change’ to American businessmen in the 1950s and 60s, after Japan’s transformation - that in order to bring about organisational transformations within America one needs to seek ‘Profound Knowledge’ which resides outside the organisation. We, at Secure Meters have had fulfilling partnerships that have enabled us to focus on different aspects of reliability with many of the top institutes in India over the years.
Subsequently, the Operations team at Secure and Datagen services were exposed to several programmes. The famous ‘QCD’(Quality, Cost and Delivery) approach has been adopted and demonstrated across the Operations and Services teams. Our journey was recognised by the Department of Scientific and Industrial Research (DSIR), Ministry of Science and Technology, Government of India in 1995. This was a National Award for R&D effort in Industry in the category of innovative products for applications in the Electrical sector.
Since then, our Six Sigma and Quality Circle teams have received a spate of awards at both National and International levels for improving quality.
Certification:
ISO 14001
NABL
OFGEM
Recommondation letter Securemeter
Corporate Responsibility
Being a leader in the field of energy metering and one of the most respected company in the region, makes Secure Meters highly accountable to society. Leading by example, Secure Meters has organized several public initiatives ranging from promoting sustainability within Udaipur to helping villages becoming empowered. Dharohar, a group of employees and their spouses, has been formed recently to help in all education related activities within Udaipur and in some villages near the plant in Kaladwaas. The members of this group volunteer their time for these activities.
By the principles laid down by the founders, Secure Meters remains highly committed to the society it forms a part off. Inclusive growth is the principle by which Secure Meters undertakes its Corporate Social Responsibility activities. Secure Meters encourages continuous learning in its employees; 3% of the time at work is spent on training, in-house or off-site. The employee is encouraged to learn and multi-task, he is trained in a variety of skills. Quality Circles and Six Sigma initiatives also encourage learning.
Solutions
E watch lite is an online data acquisition & monitoring software for Elite and Premier meters. It provides electrical energy parameters on real time basis and different reports for data analysis. E watch system is an effective solution for energy conservation and management of small metering installations.
Integrator is a web based interoperable software based on a common frame work as defined by MIOS*. This software is capable of reading data from multiple makes of digital energy meters. Integrator supports a large installed base of meters and offers scheduled automatic meter reading.
* MIOS – Meter Inter Operable Solutions, a body under IEEMA working towards interoperable meter reading solutions. http://www.meteringindia.com/index.htm
Route Master is a Base Computer Software for automation of meter reading process using area and sequencing approach. It facilitates reading of both digital and electro-mechanical meters with spot billing. Route Master helps in reducing bill distribution cycle, increase organisational efficiency and minimise human error.
M-Cubed is Modular Meter Management software for data collection and reporting from Secure make of energy meters. It has advanced modules for effective management of customer and meter information.
Pocket Power View is the application for meter reading using Personal Digital Assistant (PDA) or Windows based MRI. The system is very user friendly compared to conventional DOS based MRI. Pocket Power View also facilitates on the spot analysis of meter data.
STARS software suite is specially designed for Availability Based Tariff (ABT) online monitoring systems and customized Energy Management systems. It is used in conjunction with the APEX metering system. This system enables utilities to monitor real time data of ABT meters simultaneously at different locations (local grid substation, central station and other remote offices). STARS facilitates better decision making to reap real benefits of ABT.
Services
Data Management
Energy Audit
Installation
In-situ Testing.
Awards
Six Sigma
Year
Appliance
Forum
Awardee - team leader
2003
2nd prize
National competition on Six sigma case studies conducted by NIQR, Bangalore
Rajesh Seth
2004
1st prize
North West Qualtech Award, Chandigarh
Sudhir Manglick
2006
1st prize
North West Qualtech Award, Chandigarh
Manish Ojha & Sudhir Manglick
2007
1st runner up
North West Qualtech Award, Chandigarh
Manish Ojha & Rakesh Rana
2008
1st prize
National competition on Six sigma case studies conducted by ISI, Bangalore & QCI, Delhi.
Ajit Jain & Sanjeev Yadav
2008
3rd prize
National competition on Six sigma case studies conducted by ISI, Bangalore & QCI, Delhi
Manish Ojha & Rakesh Rana
Quality Circle
Year
Appliance
Forum
Awardee - team leader
2005
Excellent award
4th Rajsamand chapter of QCFI,
Kankroli Eagle
2005
Distinguish award
4th Rajsamand chapter of QCFI, Kankroli, Udaipur
Chetna, Udaipur
2006
1st prize
19th Quality Circle competition at CII
Jaipur Neelkanth, Udaipur
2006
Excellent award
Regional meet at CII, Delhi chapter
Chetna, Udaipur
2006
Distinguish award
17th QC Convention at QCFI
Kanpur Chetna, Udaipur
2006
1st prize
17th QC Convention at QCFI
Kanpur The Rising, Solan
2006
Par Excellence
17th QC Convention at QCFI
Kanpur Nav Bharat, Solan
2006
1st Runner up
19th QCC competition organised by CII
Chandigarh Nav Bharat, Solan
2007
1st prize
20th QCC competition organised by CII
Chandigarh Ugta Surya, Solan
2007
1st Runner up
20th QCC competition organised by CII
Chandigarh Eagle,Udaipur
2007
Best Circle winner
18th QC convention at QCFI
Kanpur The Rising, Solan
2007
Par Excellence award
6th Rajsamand chapter of QCFI
Kankroli Eagle, Udaipur
2007
Excellent award
6th Rajsamand chapter of QCFI
Kankroli Neelkanth, Udaipur
2007
2nd prize
International meet of QCFI
Beijing Chetna, Udaipur
2007
Distinguished award
21st national Convention (NCQC -2007) organised by QCFI Kolkata
The Rising, Solan
2007
Distinguished award
21st national Convention (NCQC -2007) organised by QCFI, Kolkata
Nav Prabhat, Solan
CEO Message
“We took an established industry, challenged the established paradigms, and changed its shape permanently and completely.
I often wonder why we were able to achieve this. There is no one factor or reason. It is a combination of many things most of which boil down to who we are and what we are made of, our DNA, in essence. Take an innovative start point, and add to it honest and open debate, the unbounded enthusiasm of youth, a tolerance for failure, the enquiry of diligent minds, the freedom to imagine, the global reach to expertise all within a world class infra-structure and you get another innovative starting point!
If we continue to do what we have always done, we will continue to get what we have always got! Since we strive to get something different, we are forced to do something different. So easy to say, so hard to practise. Yet, starting from this small town of Udaipur and now in four cities in three countries, we are a company with this DNA! The DNA which gives us the belief that there is always a better way of doing things”.
Our Values
Integrity: We believe in commitment to all our stake-holders and in accountability for all wedo. If we feel that we have not delivered value to our customer, we will try and account forit.
Fairness: It is important to take into account everything before making a judgement on it,to be reasonable when assessing any situation. This is a very important aspect in all ourdealings.
Thought leadership: We make an effort to understand the needs of our customers andcome up with innovative solutions to address the needs.
Sustainability: By providing solutions that help the end consumer of energy to save energy,we assist towards a more sustainable future.
Customer focus: A partnering approach with our customers allows us to understand theproblems they face in the market. Continuous dialogue opens the way for newopportunities.
“More Energy For You” the corporate tagline symbolizes the driving force behind the company."
R & D
We took an established industry, challenged established paradigms, and changed its shape permanently and completely. We achieved this by a combination of many things, most of which boil down to who we are and what we are made of, our DNA. Yet, we started from this small town of Udaipur and are now in seven cities in four countries, we are a company with this DNA. The DNA which gives us the belief that there is always a better way of doing things”. Take an innovative start point, and add to it honest and open debate, the unbounded enthusiasm of youth, a tolerance for failure, the enquiry of diligent minds, the freedom to imagine, the global reach to expertise all within a world class infra-structure and you get another innovative starting point!
Our core competence lies in combining experience, in the metering and time-temperature controls domain, with the knowledge-base of the team to deliver innovative products, services and solutions. We deliver value to customers through reliable solutions (products, software, and systems) that are easily scalable. Our development team works on a range of new products, technologies and processes to provide advanced solutions tailored to a customer’s needs. The department has expertise in state of the art technologies in analogue and digital hardware design, communication and networking, embedded and high level software, metrology, mechanical and plastics design, product validation, quality systems and reliability engineering. Software expertise encompasses a wide range of operating systems, database design, networking, front end tools and Internet applications.
We took an established industry, challenged established paradigms, and changed its shape permanently and completely. We achieved this by a combination of many things, most of which boil down to who we are and what we are made of, our DNA. Yet, we started from this small town of Udaipur and are now in seven cities in four countries, we are a company with this DNA. The DNA which gives us the belief that there is always a better way of doing things”. Take an innovative start point, and add to it honest and open debate, the unbounded enthusiasm of youth, a tolerance for failure, the enquiry of diligent minds, the freedom to imagine, the global reach to expertise all within a world class infra-structure and you get another innovative starting point!
Our core competence lies in combining experience, in the metering and time-temperature controls domain, with the knowledge-base of the team to deliver innovative products, services and solutions. We deliver value to customers through reliable solutions (products, software, and systems) that are easily scalable. Our development team works on a range of new products, technologies and processes to provide advanced solutions tailored to a customer’s needs. The department has expertise in state of the art technologies in analogue and digital hardware design, communication and networking, embedded and high level software, metrology, mechanical and plastics design, product validation, quality systems and reliability engineering. Software expertise encompasses a wide range of operating systems, database design, networking, front end tools and Internet applications.
This wealth of intellectual property and its creators are fully supported by a wide range of development equipment and facilities. State of the art Computer Aided Design, computer simulation and analysis, software development tools, prototyping facilities, environmental and EMI / EMC test equipment, reliability assessment equipment etc. all support the development efforts.
Innovation
At Secure, the guiding philosophy ‘there is always a better way of doing things’ pervades our minds. This philosophy is the inspiration for our innovation – inspiration to challenge the status quo and quest for the radically new. This quest is not just a passion for doing things anew; it is driven by a quiet sense of agility, responsibility and togetherness.
We recognise R&D must generate net positive for our customers and for society at large. This sense of responsibility is reflected in all our R&D efforts; be it the secure revenue completeness solutions in the developing world or the intelligent energy retail solutions for the developed world. Our constant endeavour has been to manage energy better through newer products and solutions that are robust, reliable and simple. Our significant investment into state of the art reliability engineering, qualification and test facilities is just another small effort in this direction.
People are our key assets and we believe that people succeed when there is a spirit of togetherness. Working together is a culture at Secure that we carefully nurture. Whether it is working with our customers to develop a solution or working within our teams to build on a complex idea; we believe working together delivers more than what a combination of individuals would. Collaboration is the key to innovation – be it products or processes.
About Our Brand
We have a brand spanking new identity! We have brought together eight different groups of people under a new banner but the values remain the same. They are reflected in what we promise. We promise to be responsible in all our dealings, be agile in thought and development and to work together to create a better, more collaborative working environment.
The environmental lobby would like us to believe that we have to make hard choices and that in order to save the world we must sacrifice our comfort. We believe that intelligent solutions to waste and efficiency will go a long way to reduce our energy consumption without compromising comfort. The solutions will differ from place to place, culturally, economically and climatically. Our responsibility lies in providing the best solution, at the earliest, for the greatest benefit.
By working together with our suppliers and customers we intend to refocus attention on good product delivered for long term benefits. This approach of partnership and long term support is a cornerstone of our philosophy and values. We believe that every problem has a solution, it just needs to be found. We have developed an agile research and development group. We can respond quickly and effectively to new problems, developing both general and custom solutions. This approach, combined with our reach has led to the development of exciting solutions from smart grid metering to intelligent heating controls. Our expertise is not only global in nature, it is also spread over the entire energy stream, from generation to final consumption we are working together to build a future that uses energy responsibly.
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