Profile

 

“To become the No.1 (by turnover) Business Excellence solutions provider in India by 2015 with 20% revenue from Overseas consulting.”

 

NC’s vision, when he founded SSA in 1999, was to become a world-class result-oriented consulting resource, focused on generating ROI for client businesses. His ideology has become the character of SSA today.”

Purpose

 

“To enhance Stake holder’s Value through partnering for growth; our journey will continue as long as there is a passion for perfection.”

Values:

• Customer-concerned Culture

• Quality of thought

• Entrepreneurship at all levels
  

• Engaging each other with integrity
  

• Process focus for repeatable excellence

Quality is a never ending journey towards perfection; if we pursue it, we can at least catch up with excellence

Excellence is a result of dissatisfaction with status quo; it is not an act but a habit

Change is the only thing permanent in the world, and prosperity is a function of change

 

Consultant is a change agent who must have a passion for impossible to bring about a transformation in people’s mindset

Customers have choices, but service providers do not; prosperity thus is a result of meeting and exceeding customer expectations

Processes are the vehicle for achieving results consistently. Repeatable excellence thus is a result of a robust process

People are the most important ingredient for success. Learning and changing people will create a world-class organization

Right policies will attract the right people; right people create right processes; and right process will create right outcomes, thus building a proactive organization

Proactive organizations re-invent themselves and use the customer as the driver for development and growth

Integrity is keeping up commitments to all stakeholders

A committed management team anchors SSA effectively to its goal of providing high quality service to its clients. Equipped with technical expertise, excellent domain knowledge and extensive cross-functional experience, they nurture interactive relationships with the client community.

 

• Mr. NC Narayanan, B.E (Mech), MS (Research), Founder & Managing Director
• Mr. Ganesh Iyer, B.E (Chem), Director
• Mr. Naveen Narayanan, B.E (Mech), Director
• Ms. Sashi , B.Com, MBA (Washington University), Director

 

Our endeavor lies in offering valuable Integrated Strategy Management Services(ISM) to our esteemed clients based across the country. We are also in association with renowned names such as iGrafx® , Nuteki & Nexus and well equipped with all the requisite facilities to execute the assigned task with perfection & on-time. Moreover, we are backed by a dexterous team of professionals, which is highly qualified and take utmost care regarding the details provided by the clients, thereby providing necessary solutions as per their budget & requirements. Being a part of pre-sales presentation, we carry out a comprehensive scoping exercise, which includes data collection to estimate the potential cost savings and assess the profit leakage points. Apart from this, we also make sure to take essential steps to solve an array of business issues that are as follows:

 

• Poor customer loyalty due to missed commitments and poor product quality
• Poor new product development process leading to longer lead time
• Inefficient production process which has scope for improved throughput & reduced cost
• Poor quality of incoming supplies
• Inefficient support processes

 

 

Being in the industry for 12 years, we have achieved a remarkable position in the market by providing valuable solutions in the field of Integrated Strategy Management Services(ISM) and attaining maximum client satisfaction. Other reasons that have enabled us in being one of the foremost choices of our esteemed clients are as follows:

• Competency to perform a thorough scoping exercise to identify high-level business issues
• An exhaustive toolkit and continuous research
• Up-gradation of knowledge and curriculum to match world-class consulting practices
• Ability to equip its clients to internalize the strategy planning & implementation process
• Competency to facilitate workouts to solve cross-functional problems
• Ability to link projects with the vision and strategy of the organization
• Hand-holding of project teams during the project execution process
• Ability to Customize its solutions to address specific industry needs
• State-of-the-art chalk-n-talk teaching methods using simulations and case studies

 

 

As part of its pre-sales process, SSA carries out a comprehensive scoping study to clearly define the prospect’s business concerns. This includes data collection to assess profit leakage points and estimation of potential cost savings. A customized solution is proposed to suit the business climate and willingness of the prospect. The tools are then chosen based on the proposed roadmap and problems to be solved.

If the prospect faces serious customer dissatisfaction, SSA carries out a comprehensive customer survey to identify ‘Critical to Quality’ customer needs. SSA has developed a methodology called QUEST® to carry out the same.

 

SSA’s core competencies

Facilitating senior management teams to develop purpose, vision and strategies for the organization

Identifying critical to customer needs and driving projects aimed at enhancing customer satisfaction

Improving new product development processes aimed at ‘Right First Time’ new products

Designing and implementing process management systems and business scorecards

Identifying key result areas (KRAs) and key result goals (KRG) for employees at all levels

Improving operational efficiency and reducing costs

 

 

Proprietary Approaches

SSA has demonstrated thought leadership in the field of quality management, creating several structured approaches such as RDMAIC® for Six Sigma, RMAOR® for Lean process design, and Integrated Strategy Management System (ISM®) for internalizing continuous improvement in the company.

 

 

Our valuable solutions and client-centric approach have enabled us in achieving a remarkable position in the domestic market. It is due to the assistance of our efficient professionals that we have been able to provide satisfactory solutions in accordance with the clients' requirements. Moreover, our association with the following reputed names has helped us in accessing the world class knowledge resource in the field of business excellence and change management:

 

 

Rath & Strong

Founded in 1935, Rath & Strong is the oldest consulting company in the U.S., and is widely regarded as a pioneered in the field of Lean Six Sigma. Rath & Strong contributed to the development of Six Sigma as a science by Motorola and GE capital.

 

iGrafx

iGrafx is a division of Corel Inc, USA, a recognized leader in delivering Business Process Analysis solutions. iGrafx software solutions cover process mapping, simulation, process repository and enterprise-wide strategy management systems.

 

Nutek

Nutek is a leading consulting company based in Detroit, USA specialized in Taguchi Robust Design techniques. They also sell and support the user-friendly, Qualitek-4 software for design and analysis of experiments.

 

i-nexus

i-nexus is a leading provider of on-demand Business Execution software. With a global presence and deployment capability, i-nexus is helping industry heavyweights such as Pfizer, Nestle and Alstom to align and mobilize the efforts of many thousands of employees every day in pursuit of their business goals.

 

 

We are a client-centered organization and all our endeavors are directed towards providing right solutions in the field of Integrated Strategy Management Services(ISM). In this regard, we have appointed a team of qualified professionals, which carefully gauges the clients' requirements and strives its best to meet the same with complete exactness & quality. Moreover, to define the prospect's business concerns, we take utmost care to carry our a comprehensive scoping exercise. We have also gained our clients' trust & confidence by providing these valuable services at convenient payment modes that are feasible to them. Our transparency in business dealings & ethical policies have enabled us in retaining our credibility amongst the competitors.

Client Testimonials

 

"The entire process (Business Excellence Initiative) was well supported by SSA coming in and hand holding our team at refinery making sure that we go through the process of project selection AND realising the benefits. Initially, we began with about six or seven projects .....READ MORE Mr. KV Seshadri, Executive Director, BPCL, Mumbai Refinery

“Excellent. The quality of training was excellent. The interaction of your personnel requires no comments, it was excellent. Keep it up.”  Mr. T.S. Harish, Management Representative, Larsen & Toubro Limited – ECC division

“Every individual from your organization with whom we interacted was found to be a thorough professional and having good knowledge of the subject.”  Mr. Hiten Mehta, Vice President, NSDL

“The overall interaction with Six Sigma Alchemy has been very good. We appreciate the timely guidance provided by your consultant Mr. Kumar and personal attention provided by Mr. Narayanan to help us achieve our certification.” Ms. Jayashree Iyer, Manager, ICICI Bank

“An organization with thorough professional approach in all dealings. Delivers to the best of its potential.” Mr. Sandeep Kulkarni, Project Manager, Blue Star Ltd.

“Excellent clarity in communicating ideas at all levels of employees, also good methodology adopted for Project Handholding & Completion” Mr. Ashok Kamble, Head of operations, Acuprint Systems



“Excellent organization with focused and dedicated team of Six Sigma professionals.  High level of commitment and professionalism is being experienced by us at every stage of interaction.” Mr. K. RAVI, Chief Est. Manager, Refinery, Bharat Petroleum Corporation Ltd.