Integrated Strategy Management Services(ISM)

 

Visioning and Strategy focus on aligning business objectives and corporate strategies to gain advantage through an effective use of innovative technologies. To develop the purpose, vision, values, strategic themes, objectives and initiatives, we facilitate new ideas and are backed by a strategy workshop with the senior management. We also follow a four-pronged consulting approach, which comprises the following:

• Creation of strategy management structure
• Creation of project repository
• Automation of project tracking and kpi monitoring system with suitable software

 

Deliverables:

A 3-year business plan reflecting the ideology, vision and strategies of the client organization.

Tools:

12-step approach for envisioning & strategizing developed by SSA, based on the principles of balanced scorecards.

Software tools:

Igrafx enterprise central – automation tool

 

 

We are engaged in offering Program Management consulting services for internalizing continual improvement culture for all types of organizations. Program Management is essentially a process of managing several related projects and is designed for meeting the administration demands of the clients. We make sure to cover the following work packages in order to create an appropriate Program Management system:

 

• Enrollment of the senior management for adopting continual improvement systems.
• Training and certification of people on specific tools (lean, six sigma, DFSS).
• Identification of improvement projects linked with the strategic objectives.
• Hand-holding of project teams during the project execution.
• Project and account management to keep up the commitments.
• For the governance of the improvement projects, formation of continual improvement structure.
• Tollgate reviews to monitor the progress.
• Automation of the company-wide project management for tracking.
• Monitoring the progress and outcome through a suitable software solution.

 

Deliverables:

 

• Training & certification of champions & belts in lean, six sigma

• Project identification

• Project execution & demonstration of results

Tools:

 

• Lean
• Six sigma
• Lean six sigma
• Balanced scorecards
• Business process management system (BPMS)

 

Software Tools:

 

• Igrafx process mapping & simulation
• Mini tab - statistical analysis software
• Sigma XL - statistical analysis software

 

Leveraging on our rich industry experience and efficient professionals, we are able to provide successful implementation of breakthrough project recommendations and demonstration of financial result. For this, we make use of sophisticated software tools, which include iGrafx- process mapping & simulation, Minitab - statistical analysis software and Sigma XL - statistical analysis software. Due to their reliability, flexibility and timeliness, our Project Implementation services are highly demanded in manufacturing and service industries.

 

Other details of this service:

• Workout sessions
• Coaching of project teams
• Toll gate reviews
• Project management

SSA’s Project Implementation model has achieved breakthrough results for its clients across diverse sectors across manufacturing and service industries.

Deliverables:

• Successful implementation of breakthrough project recommendations
• Demonstration of financial results

Tools:

• Workout sessions
• Coaching of project teams
• Toll gate reviews
• Project management

Software Tools:

• iGrafx Process Mapping & Simulation
• Minitab - Statistical analysis software
• Sigma XL - Statistical analysis software

 

Process Management is the application of knowledge, skills & tools and monitors the performance of a process. It is considered ideal to improve the outcome of the project and documents process & aligns the people with the process. To create a suitable process management system, we make sure to cover the following work packages:

 

• Training of internal resources on process mapping techniques
• Mapping the current business process using suitable software solution
• Creating the process repository and navigation systems
• Identifying suitable process monitoring metrics and tracking system
• Creating resources for maintaining process repository
• Change management system for updating the process documents
• Training and creation of internal auditors
• Creation of auditing and review systems
• Configuration management to track the changes in the process documentation
• Automation of process management system through suitable software

 

Deliverables:

• Process repository
• Navigation system to trace the documents
• Trained resource to internalize the maintenance

 

Tools:

 

• Process mapping – flowcharting
• Repository creation and linking

Software tools:

• Igrafx process mapping or any other tool
• Igrafx process central or any other document management software

 

To ensure that goals are consistently being met in an efficient manner, we offer valuable solutions in the field of Performance Management. It focuses on the performance of an organization, employee and a department and facilitates the effective delivery of strategic & operational goals. For setting up a performance, we make use of balanced score cards, policy deployment techniques and latest software tools, which include iGrafx enterprise central & i-nexus.

 

Other details of this service:

• Assessment of customer touch point and critical to customer characteristics
• Creating data capturing system and dashboard to track and monitor KPI
• Drilling down KPI to the grass root level
• Identification of KPI from the strategic objectives.
• Automation of performance monitoring system using suitable software solutions (scope of SSA technologies).
• Interfacing key result areas (KRA) and key result goals (KRG) with the performance management system.

 

Deliverables:

• Organizational level KPIs
• Departmental level KPIs
• Individual level KRA/KRGs
• Dash boards
• Automation (optional)

 

Apart from the above mentioned services, we have indulged ourselves in offering open enrollment courses and publications. These share the real-world experiences of its consultants without violating the confidentiality agreements with the clients. Training Programs we conduct, cover a wide spectrum of topics and impart basic & advanced education on a variety of subjects related to the academic / professional fields such as black belt, balanced scorecard, lean, six sigma & lean six sigma. We also conduct change leadership programs in order to create change agents and share their change management experience from various industries.

 

With the help of our distinguished professionals, we have been to undertake Employee Engagement Services that institutionalize continuous improvement culture and systems within the organization. These services include business excellence structure & processes, communication plan, alignment of all people in improvement initiatives, rewards & recognition system and trained change leaders (process excellence advisors-PEx). In these services, we enroll people through several consulting packages that are as follows:

 

• Senior management awareness program
• Change management leadership program
• Creation of senior management structure for change management
• Design and implementation of communication system
• Design and implementation of rewards and recognition system
• Selection of suitable change agents and competency building

 

Tools:

Change management workshops – Sprint copyright of SSA.