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About Us
Established in 2007, The Black Currant Solutions, has been deeply involved in offering domestic and international clients with a range of solutions for various economic, financial and market-based requirements. Our client specific approach has led us to satisfying necessities regarding market research, online surveys, telephone surveys, qualitative surveys, business research, financial research, data analysis, data processing, survey programming and data solutions.
We are constantly striving to innovate and create better solutions for our clients, so that our success remains intermittently linked with theirs. From the time of our establishment, our entire team has made careful observations on the various trends, successes and failures in the market. This has enabled them to make better judgments and offer enhanced solutions.
We offer market research that includes surveys such as telephonic, online, face-to-face, in-depth, qualitative, business and financial. We also offer extensive desk research for our clients. As for data solutions, we provide client specific, data processing and data analysis.
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Vision, Values, Strengths
In order to become a leader in the industry, we have always nurtured the vision and have also strived to offer cost effective services. We design our services to meet the requirements of our national and international clients. We aspire to continue building our skills and growing to imbibe enhanced methodologies. Our entire team combines the knowledge gained from the industry, various business processes and developing technology to bring forth the most innovative solutions.
Our values have given us the strength to go forth in the industry, and have continued to guide us all these years. Some of our core values include :
- We wish to add value to customer’s businesses.
- We aspire to keep commitments and meet deadlines at any cost.
- We hope to exceed customer expectations on all key performance metrics.
- We are committed to maintaining a work environment that encourages innovation, growth and fun.
- We will remain prudent and be responsible for our performance.
- We wish to build the ultimate human organization, with a sense of loyalty and high integrity.
Our strength lies in our team and in our confidence that emanates from the fact that we have well-trained team, who are proficient in their respective areas and a multitude of languages. This has enabled us to offer client specific services to our customers all over the world.
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Our Methodology
There is a manner, in which we conduct all our surveys, analyses and researches are conducted. All these methods are based on time-tested techniques and have proven effective numerous times. Essential questions, pertaining research and data collection, are asked, some of which include :
- What are the latest trends in the market
- What is the number of competitors
- How are target audiences reacting and responding to a particular product
- What are the needs of the consumers
- Whether the existing products in the market are meeting the needs of the clients
We also follow the methods of project migration, according to which,
- The client briefing is sent to the market research manager
- The market research manager provides a briefing to the CATI , Quality, survey Programming and Training teams
- Feedbacks and Questions from the Teams are sent to the Market Research Manager
- The market research manager gets the clarifications from the client
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Quality Assurance
The foundation of our organization is based on quality and we ensure that all our services are in adherence to the set standards. All our activities and processes are monitored on a regular basis by our quality analysts. The analysts are extremely vigilant and pay complete attention to maintain the credibility of the organization.
As our team has extensive knowledge about the different aspects of quality, they offer complete commitment towards the fulfillment of these aspects. Every step of the data collection, research, surveys, telephone surveys, qualitative surveys are put through careful scrutiny, to ensure flawless results.
Our team of quality analysts makes various crucial observations during all the business operations and also offers valuable recommendations to our global and domestic clients. They also offer assistance in assuring the highest level of quality in the research studies and reports.
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Service Profile
For the last 50 years, we have been offering our national and international clients a range of financial and market based services, which include market research, online surveys, telephone surveys, qualitative surveys, business research, financial research, data analysis, data processing, survey programming and data solutions.
All these services are offered with the backing of extensive research, years of experience and in depth market knowledge. Our team is proficient with a number of languages, which enables them to satisfy the requirements of clients from all parts of the world.
Our services are cost effective and we ensure the timely delivery of all projects. We offer our reliable and effective services in compliance with the international norms and standards. We have teams in New Delhi and Kolkata as well as research partners in Dehradun and Jaipur. With the combined strength of all our team members, we work in multiple shifts and provide global and 24X7 coverage continuously.
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Why Us?
We have been able to attain a position of reliance and respect in the industry due to our commitment to quality and the variety of our services.
Some of the factors that have enabled us to earn this reputation are :
- High quality services
- Competitive pricing
- Timely delivery of our services
- Worldwide client network
- Easy modes of payment
- Ethical business policies
- Strict quality measures
- Elevated quality research
- Provision of customization
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Team
We have a strong team of highly qualified professionals who are masters in their fields and have exhaustive knowledge pertaining to the field of marketing, industrial and social research. These personnel are backed by sound industrial experience and have the required skill set, which is what helps us in offering excellent services.
Our team includes market researchers, financial experts, data collectors, data processors, supervisors, field investigators, sales and marketing personnel who have in depth knowledge in their respective domains. These team members help us in undertaking any task and executing them within stipulated timeframe.
Our professionals study the market thoroughly and help in assessing market potential, telephone surveys, qualitative surveys, sales analysis, market research, media research and conduct proper evaluation of schemes before implementation of any plan.
All our members perform to the best of their services as per the demand of the valued clients. With their flexible and customer friendly approach, we are able to offer our efficient services without any flaw. They regularly monitor and optimize the timeliness of our delivery processes and thus offers complete customer satisfaction.
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Domain Expertise
With almost 50 years of experience, we are offering our efficient services to our clients based across the country and the world. We offer different types of services, which include market research, online surveys, telephonic surveys, qualitative surveys, business research, financial research, data analysis, data processing, survey programming and data solutions.
We offer research services that include market assessment, competitive product studies, data procurement and analysis, and various economic and market based surveys. We provide market research that includes surveys such as telephonic, online, face-to-face, in-depth, qualitative, business and financial. We also offer extensive desk research for our clients. As for data solutions, we provide client specific, data processing and data analysis.
We offer our range of services, which are based on different types of time tested as well as innovative techniques and strategies. This further, assists us in creating business plans for our clients that are high on efficacy and cost effectiveness. Our entire team strives towards delivering the services on time. Owing to the quality standards, our efficient services are in constant demand in numerous corporate houses, market research organization and other agencies.
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Client satisfaction
We give client satisfaction the utmost importance and put all our processes through various stages, before finally presenting it to the client. We follow a model that has been devolved after extensive research and it includes various stages, where in firstly the pilot is developed and a sample is provided. Dedicated team members work on a project that is effectual and cost effective.
We strive to gain regular feedback from our clients so as to better our services. Our team is also involved in collection of data and the processing of feedback. To provide a hassle free transaction, we offer various easy modes of payment.
We offer our services to various sectors, including :
- Financial firms
- Healthcare
- Telecommunications
- IT
- Advertising
- Consumer products
- Energy services
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