• Redeveloping a tool / product from legacy to latest technologies
• Migration of tool from one technology to another

• data integration using etl tools like pervasive data integrator, informatica, ibm datastage, ssis etc.
• data warehouse design and developing using oracle, teradata, sql server etc.
• bi reporting using microstrategy, cognos, business objects, qlikview etc
• web analytics using tools and custom development using statistical methods

• understand business needs of the customer, evaluate and recommend suitable crm solutions that brings the best value for the customer.
• implementation of on-demand crm solutions (saas / cloud based) such as oracle crm on-demand (v17), salesforce. Com, netsuite etc.
• implement on-premise crm solutions such as oracle crm (ebs module), sap crm, siebel crm, ms dynamics crm etc.
• customize both on-demand and on-premise crm application products by adding new features and modifying existing features per customer needs.
• web analytics using tools and custom development using statistical methods

• configuring / customizing erp (sap, oracle ebs, peoplesoft, jde, ms dynamics, tally. Erp) systems to support customer specific business processes
• integrate and optimize business processes across different erp modules / functional groups
• evaluate the need for implementing additional erp modules for better business value / performance
• customizing existing and developing new erp technical components to meet specific business needs

• Evaluate the database design and data access layers, and provide valuable suggestions to improve database and application performance, and reduce the overall operating costs.
• Redesign the database access programs, associated SQLs to optimize both the data access path and resources and improve the application performance
• Experience in using Performance Analysis tools

• designing the infrastructure architecture
• identifying server and storage specifications
• installing and configuring the servers & software

Operations Research and Economic Analysis services that applies mathematical models to develop business information that support the customers with their Strategic Planning, Policy Formulation and other managerial functions.

Architecture Design & Integration services that will derive maximum business value for the customers. This include designing high-end business solutions / architecture for a specific business need, advising customers in selecting the right IT product, and integrating business and technical architecture to derive maximum business value.

• Building Data Conversion Strategy, developing Data Mapping and performing actual data conversion
• Ability to convert data from any format to any format
• Conversion of Business and technical raw data
• Data migration resulting from database version upgrade, (for example, SQL Server 2000 to SQL Server 2005)

• Administrating the database servers
• Creating and Maintaining the database environment
• Performing regular database back-up, routine maintenance, upgrade etc.

• Deliver training to end-users on IT application, systems and tools
• Create training collaterals, review and approval training course content etc.

Assisting End-users with using software products and resolve technical / functional problems.

• Planning and setting up the Infrastructure
• Deploying 3rd Party off-the-shelf products
• Change Management and End-User Training

• Integrate IT tools across different platforms through different techniques like interfaces and enable automatic data flow leading to process automation
• Migrate systems from one platform to another and integrate with different systems

Opportunity Assessment Study and Decision Support services that will guide our customers to progress in the right direction and make the right decisions. This includes identifying, assessing, and scoping a business opportunity, develop suitable IT solutions, perform cost estimation, economic analysis and risk assessment to support the customers in making the right business decisions.

• Provide on-going maintenance for both home-grown IT solutions / tool and 3rd party software products like SAP, Microsoft Project, MS Access etc
• Develop Long Term strategies / business model for supporting large business solutions / products
• Technology upgrade to leverage new versions

Project / Project Management includes General Project / Program Management, Program Management Office (PMO)services, Project / Process Governance, Crisis solving etc.

• Help and co-ordinate end-users to perform business functionality testing on software products
• Assist IT Technical team in testing software programs for accuracy and completeness
• Build Testing Strategies, write test plans, create test cases, set up test data and manage testing environments.

• Providing End-to-End Solutions - From understanding customer requirements through developing, implementing and supporting the solution.
• Tiara is a member of Microsoft Empower ISV program and focus on MS .NET and SharePoint technologies.

• Designing Content (both graphical and text)
• Programming / Development of actual web-site
• Integration with 3rd Party products like GoogleMap, Merchant Solutions (e.g. PayPal), PayRoll etc.