For full variety of VOIP products like IPPBX, Dialer, IVR, Predictive Dialer.
The Smart dialer uses a variety of algorithms to predict both the availability of agents and called party answers, adjusting the calling process to the number of agents it anticipates (or predicts) will be available when the calls it places are expected to be answered. While, auto dialer merely automatically dials telephone numbers for call center agents who are idle or waiting for a call.
SmartIVR offers industry-leading IVR (Interactive Voice Response) and call center solutions that empower organizations to deliver world-class customer service. SmartIVR makes it possible to simply and cost-effectively build, manage, and deploy a complete, high quality IVR or call center application.
Smart Callbox is a most powerfull software to manage your Call related problem.
Call Center Software
Call Centre Software :
Smart Dialer is a smart way to get rid of call centre problems. The Smart dialer uses a variety of algorithms to predict both the availability of agents and called party answers, adjusting the calling process to the number of agents it anticipates (or predicts) will be available when the calls it places are expected to be answered. While, auto dialer merely automatically dials telephone numbers for call center agents who are idle or waiting for a call.
Smart IVR is a smartest way to manage customers. SmartIVR offers industry-leading IVR (Interactive Voice Response) and call center solutions that empower organizations to deliver world-class customer service. Smart IVR makes it possible to simply and cost-effectively build, manage, and deploy a complete, high quality IVR or call center application.
Smart Call box is a most powerfull software to manage your Call related problem. Smart Call box is the complete tool for anyone wanting to manage Calls & its Logs.
Features : The key features are following
Authentication Automated Attendant Blacklists Blind Transfer Call Detail Records Call Forward on Busy Call Forward on No Answer Call Monitoring Call Parking Call Queuing Call Recording (Logger) Call Barging Call Trasfer Call Waiting Caller ID Caller ID Blocking Caller ID on Call Blocking Database Store / Retrieve Database Integration Interactive Voice Response (IVR) Music On Transfer - Flexible Mp3-based System API Integration with existing CRM & MIS
The Smart dialer uses a variety of algorithms to predict both the availability of agents and called party answers, adjusting the calling process to the number of agents it anticipates (or predicts) will be available when the calls it places are expected to be answered. While, auto dialer merely automatically dials telephone numbers for call center agents who are idle or waiting for a call
Feautres : The key features are following
Authentication Predictive Dialer Call Details Record Call Queuing Call Recording (Logger) Call Barging Call Transfer Call Monitoring Call Forward variable Smart ACD Smart Messager Smart Management Music on Hold Music on Transfer-Flexible Mp3-based System Database Store/Retrieval Database Integration API Integration with existing CRM & MIS
Smart Soft Switch is the smartest way to manage voIP calls.
Switch is a VoIPSoft Switch that offers flexible routing between VoIP networks, carrier grade reliability and high scalability. The product supports multiple routing methods, including Least Cost Routing, ASR Routing, and Priority Routing which enables providers to select the most profitable and high quality routes for each call, and increase call completion rates, revenues and profits. With the softswitch, service providers benefit from improved call completion rates, higher revenues, less revenue leakage, and improved network security and availability.
Features : The key features are following
Multiple Routing Mechanisms Topology Hiding SIP Protocol Conversion Proxy Mode Support Route Fail-over Support Routed Mode Support Static Mode Support High Scalability ASR Route Switching Universal Connectivity
VoIP Softswitch that offers flexible routing between VoIP networks, carrier grade reliability and high scalability. The product supports multiple routing methods, including Least Cost Routing, ASR Routing, and Priority Routing which enables providers to select the most profitable and high quality routes for each call, and increase call completion rates, revenues and profits. With the softswitch, service providers benefit from improved call completion rates, higher revenues, less revenue leakage, and improved network security and availability.
Lakshmi Electro Controls & Automation Manufacturer and supplier of application software packages such as website application software packages, business website application software packages,web application software packages and e commerce web application software packages.
Zircon Technologies India Limited Engaged in offering application software packages, barcode label design software solution such as barone, barcode printing software, bar tender and label design software bar tender.
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