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Ace Managed Services

Mumbai, Maharashtra
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Ace Managed Service is a reliable organization providing fully co-ordinated outsourced training administration and management services in an end-to-end environment. We are a vendor-neutral managed training services company. Ace Managed Service is a "one-stop-shop" that procures and administers training events on behalf of a number of large organisations. We do not deliver any training courses ourselves; rather our business is to source the best training vendors and provide cost effective and accountable management of our panel of training providers on behalf of our clients. We have systems that offer fully electronic B2B training procurement, structured processes and a highly capable customer service team, equipping us to deliver accountable training services to businesses efficiently and cost effectively. We have an approved panel of the very best training organisations who deliver training across a broad spectrum.+ Read More

Nature of Business

Service Provider

Managed Services

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Outsourcing training activities enables organizations to take advantage of a whole host of benefits and it is fast becoming the preferred model among organizations looking to focus on their core competencies as well as reduce risk, decrease costs and improve the efficiency and effectiveness of all training activities.

Many companies focus on course price when measuring training spend, but they often fail to recognize that the majority of their training cost is swallowed up by the management, co-ordination and administration involved in delivering learning and development activities which is where outsourcing training becomes important and cost effective.

For large organizations these ancillary costs are significant and often have a negative impact on training budgets and training schedules.

From management of your training catalog, scheduling training, certification, logistic arrangements, Ace Managed Services can provide a comprehensive training administration service and coordination of all of your learning & development activities. Our expertise and flexible client-focused approach can support all your outsourcing training requirements.

Bespoke solutions

While our tailored managed service will reduce your costs, increase efficiencies and improve return on investment, we also understand that many organizations are looking to compliment in-house expertise with outsourced support for single elements of their learning and development programmers.

In such circumstances, Ace Managed Service offers a modular outsourced service to ensure complete client flexibility. It is an approach that can range from enabling you to outsource your entire learning and development function, just a single element of it (i.e. training administration), or opting for a bespoke solution tailored precisely to your needs.

Working in partnership

At Ace Managed Services we understand the trepidation you may feel about outsourcing any part of your business. To put your mind at rest, we work alongside you to deliver a service that absolutely matches the training needs of your employees, your strategy and your business. We act as a supportive partner, helping your organization to grow, develop and thrive through learning & development programmed that dovetails with your organizational strategy.

Benefits include:

• Dramatically reduce costs

• Increased efficiencies

• Significant time savings

• Clarity of all administration procedures

• Achieve best practice

• Seamless integration of service

• Freeing-up resources for business critical activities

• Increased fluidity of communication channels

• Convenient booking procedures

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All too often, dealing with multiple training providers leads to multiple problems for organizations. No training company can meet all the development training requirements of an organization. In many cases, large organizations struggle as they juggle training provision from hundreds of training suppliers. Managing learning and development training becomes crucial.

Dealing with multiple suppliers who are not properly aligned to an organizations business goals generally results in a lack of quality control, excessive time taken processing multiple invoices, inconsistent management information, contrasting learner outcomes, fragmented booking procedures, etc.

Utilizing a supplier management service eradicates these problems, leaving clients with a single point of contact and one invoice. Ace Managed Services’ supplier management service enables clients to enjoy considerable time and cost savings. By managing learning and development training, there is a significant increase in the effectiveness of training. It also leads to clearer management information.

Why choose Ace Managed Services Company?

Experience:

Our dedicated team has been providing training services for nearly 20 years. This deep rooted understanding of the mechanisms of training companies enables us to maximize efficiencies when building and maintaining relationships, negotiating discounts, and determining the supplier competencies that precisely match your requirements.

Capability:

We have delivered supplier management solutions to a range of clients with widely varying needs. From sourcing single suppliers for one-off projects right through to sourcing and management of large number of individual trainers and training companies for many of our clients.

We can rationalize and work with your existing training providers, acting as the client interface, or build a bespoke database that is based upon your learning and development strategy.

Vendor Neutral:

As a vendor neutral managed training provider we are completely independent. The only agenda we follow is to select training providers that exactly meet your requirements. This ensures you get the best value providers who ultimately help you achieve the greatest return on training investment.

Dedicated Procurement team:

Our procurement team maintain a robust, low risk and comprehensive procurement programmed that ensures maximum quality and value. By applying your unique policies and procedures to the procurement process, we help you maintain a portfolio of suppliers that deliver quality and value adding service that optimizes your return on training investment.

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Overview

The management and co-ordination of the training administration service activities is costly, time consuming, and can result in significant inefficiencies when performed poorly or fragmented across an organization. Our training administration service cuts these costs and saves valuable resource.

At Ace managed Services, we have helped our clients achieve high levels of excellence . The secret of our success - and therefore our clients success –has been our ability to seamlessly integrate with our clients’ training administration service.

From management of your training catalogue, scheduling training , certification, logistic arrangements, Ace Managed Services can provide a comprehensive training administration service and coordination of all of your learning & development activities.

Why choose Ace Managed Services?

Dedicated customer service team:

We maintain a rigorous internal training policy to ensure that all administrators exceed minimum competencies required for account work. After an initial three month training period, new team members are mentored by senior administrators to ensure a seamless transition onto client operations.

Seamless service:

Ace managed Services can take on your branding, practices and policies to deliver a seamless service. Our team will successfully integrate with your organisation and become a key component of your training administration service.

Dedicated customer service team:

Our experienced team provides valued customer service together with a friendly and experienced point of contact to compliment automated interventions. We build partnerships at all levels to deliver a solution that supports organisational and individual requirements.

Training Administration Services include:

  • Through life programme management of the project
  • Course management and booking system
  • Automated interventions (i.e. bookings, confirmations, approval sign offs) for learners and management
  • Management of individual learning plans
  • Trainer scheduling (internal and external)
  • Management of in-house training events
  • Logistical planning and coordination of trainers and learners
  • Location sourcing and procurement
  • Dedicated telephone and online assistance

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Management Information

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The provision of timely, relevant, up-to-date information is crucial to every organisation. Effective management information is the backbone of any sound decision making processes. Ace managed Services delivers timely, relevant, up-to-date management information. Time is also money and timely and accurate management information is vital for your ‘bottom line’. Ace Managed Services provide secure and efficient management of all your training data. .

Ace Managed Services routinely offers clients server or web based solutions. Whichever option a client chooses to take, we make sure the database tracks the progress and performance of each trainee throughout their course. We also hold a comprehensive catalogue of training courses for companies to tap into.

In addition, The Ace Managed Services’s supplier management function, ensures that all training evaluation is standardised. The data consistency that comes from such standardisation ensures that decision makers have the benefit of accurate management information.

Why choose Ace Managed Services Company?

Expertise 
We have been successfully administering complex ‘top-to-bottom’ Learning Management Systems for blue chip organisations for many years. We have built up a huge repository of knowledge and experience in managing training
programmes across the full spectrum of organisations.

Ace managed Services expertise spans everything from front end online support to individual employees booking onto courses to senior management requesting high level bespoke management information reports.

In a nutshell, Ace managed Services has the tried and tested capability to cost-effectively manage and support complex organisation-wide training programmes as well devise tailored solutions for specific groups within an organisation.

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Through life programme management of the project

Course management and booking system

Automated interventions (i.e. bookings, confirmations, approval sign offs) for learners and management

Management of individual learning plans

Trainer scheduling (internal and external)

Management of in-house training events

Logistical planning and coordination of trainers and learners

Location sourcing and procurement

Dedicated telephone and online a

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Yes I'm interested

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