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Alaska group has come into existence with an aspiration to become a dynamic group, providing end-to-end solutions in areas of Call Center, System Integration, Office Automation, & Outsourcing for your complex business needs and requirements.
With experienced management and marketing skills ,support team of qualified professionals & marketing personnel , “Alaska“ has moved up the value chain from being a key player providing Web / Multimedia solutions to a “Total Solution Provider” offering integrated turnkey solutions and IT enabled services, Various office automation equipment etc. Alaska, today, provides a full range of services that addresses your company’s every need for integrated information. No matter what your platform or how complex your technology needs, “Alaska” has the expertise to drive your business and technology strategies forward.
Working with diverse, cutting edge technologies, Alaska provides customized solutions for development / implementation of web based applications, multimedia services / Networks, electronic commerce, office automation, business communications and IT consultancy. Within house expertise, right from concept, to design, and implementation, “Alaska“ provides end-to-end solutions.
The vast experience with varied clientele including MNC, large industrial / business houses, government and quasi-government organizations, has equipped “Alaska“ with the necessary knowledge base and best business practices to help engineer the right value proposition for all your business needs. The value proposition offered by “Alaska” is simple, industry solid solutions backed by a team that cares and takes ownership of your business information system requirements.
“Alaska “has significant expertise in troubleshooting, testing and working on multiple technology domains.
“Alaska“ is working with leading telecom & office automation providers like Tata, Aircel, Usha Sriram, Eureka Forbes, Dlink, Quanta, Legrand, Honeywell, Vintron, Samsung, Xerox, RADWIN, Dell, HP etc. for providing System Integration & office automation solutions and give the best of them to the customer.
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Nature of Business

Service Provider

Total Number of Employees

101 to 500 People

Year of Establishment

2015

Legal Status of Firm

Limited Company (Ltd./Pvt.Ltd.)

Annual Turnover

Rs. 50 Lakh - 1 Crore

GST Number

09AANCA1864G1ZH

Call Center Services
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Call Center Services

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  • Inbound Web Chat
  • Inbound Sales
  • Customer Service
  • Tech Support
  • Lead Generation

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E Mail Service
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E Mail Service

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  • Real-time email answering services
  • Prompt and Personalized email responses to every customer on a 24/7 basis
  • Benefit from satisfied customers & repeat business

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Outsource Telemarketing Services
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  • Telemarketing lead management
  • Decision Maker Contacts
  • Appointment Setting Services
  • Debt Collection Services
  • Database Services
  • Market Intelligence Services
  • Product Promotion
  • Research Surveys and Polling
  • Customer Satisfaction

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Value Added Service Call Centers
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Gone are the days when a hardware reseller based on box moving abilities could understand and satisfy a client’s IT Infrastructure needs. In today’s environment of multiple brands and ever increasing technology platforms, you need more than a reseller to help you choose the right products and solutions. Our team of product experts will help you with such decisions keeping in mind your requirement, existing infrastructure and also the cost implications.
As your technology infrastructure partner, we will work with you as a team to understand your requirement in the view of your existing IT topology and its scalability to provide the most appropriate and cost effective solution. Leveraging on our excellent partner base across technologies and regions we will be able to evaluate and suggest, what works best in your environment.

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Consultancy Services

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1. Strategy
  • Fundamentals of growth
  • Business unit strategy
  • Corporate strategy
  • Founder's Mentality
  • Digital
  • Emerging markets
  • Establishments
    • Pre-Investment Regulatory Advisory
    • Entity Formation
    • Business Registrations
    • Government Incentives
    • Automate Workflow
    • Improve Performance
    • Implement result oriented processes
    • Effective Change Management
    • Technology
      • IT strategy
      • IT performance improvement
      • IT M A
      • IT project effectiveness
      • Rebooting IT
      • Internal Audits
        • Audit programs (business process, ERP and technology specific)
        • Industry-specific control libraries to benchmark best practices, complete with control objectives, risks and assertions (What can go wrong?)
        • Training materials (presentations, reference guides, manuals)
        • Audit software (ACL, SoD tools, security scanning tools)
        • Templates (working papers, reports, management presentations)
        • Project management templates and tools (status reports, trackers, MS project)
      • Risk Assurance
        • Enhance your internal audit functions
        • Respond to stakeholder requests for trust and transparency related to financial, operational, and compliance controls.
        • Manage the risks and opportunities of digital transformation, and the threat of cyberattacks.
        • Increase the value and reduce the costs of your risk and compliance-related activities.
        • Identify untapped opportunities to effectively mitigate your risk and improve your business performance.
        • Apply enterprise solutions to help identify, assess, mitigate, and proactively counter risks.
        • Implement the latest data and analytics tools and approaches to help you create competitive advantages.

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Network Audit Services

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Network Operation Centre

    Fault Notification - 24 x 7 proactive monitoring (network up/down)
    Configuration Management / Change management
    Capacity Management
    Accounting Management
    Performance Management
    Security Management
    Incident Managements
    Monthly reporting

Electrical Audit Services

    Power Supply Optimization
    Analysis of electricity and fuel consumption and self-generation.
    Electrical measurements namely, voltage, current, power factor and power input of all important load.
    Measurement of Mechanical parameters of pumps, fans and blowers
    Air Compressor capacity tests and air leakage tests, Sp. Energy Consumption Analysis.
    Measurement of chiller/air-conditioning operation parameters, water/brine/air flow estimation
    Measurement of illumination and lighting power.
    Study of variation and improvement in Maximum Demands, Power factor Load Factor.
    Technical upgradation to SAVE ENERGY
    ELECTRICAL Distribution losses.

Technical Helpdesk

    Centralized helpdesk system creates better accessibility and accountability through a single point of contact for communication information
    Provides enhanced focus on service provisioning and enables quicker turnaround of customer requests.
    Round the clock service at ROI

Total Outsourcing Services
  • Through a combination of offsite and onsite resources we become your IT arm that manages all your technology requirements.
  • By partnering with you we provide services across the length and breadth of the IT Value chain we keep manage your mission critical equipment to help you focus on your core strengths of business better

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Telecom Networks

    Voice over IP (VoIP)
    G. SHDSL ipDSLAMs
    Broadband transmission
    Dial-up (V.90) and dedicated (xDSL) access servers
    Network Termination Units (NTUs)
    Base-band and short-range modems
    Fiber-optic modems
    Interface converters and surge protectors

Access Network On PTMP, MPTP And Wimax
Backhaul Networks On Fibre And Wireless

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Gone are the days when a hardware reseller based on box moving abilities could understand and satisfy a client’s IT Infrastructure needs. In today’s environment of multiple brands and ever increasing technology platforms, you need more than a reseller to help you choose the right products and solutions. Our team of product experts will help you with such decisions keeping in mind your requirement, existing infrastructure and also the cost implications.
As your technology infrastructure partner, we will work with you as a team to understand your requirement in the view of your existing IT topology and its scalability to provide the most appropriate and cost effective solution. Leveraging on our excellent partner base across technologies and regions we will be able to evaluate and suggest, what works best in your environment.

View Complete Details

Yes, I am interested!
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