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Am Technologies

Noida, Uttar Pradesh
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AM Technologies is a leading software and services company specializing in Unified Communications, CEBP applications. We have substantial experience and expertise in Microsoft 2007 R2/ Lync 2010 consulting, Microsoft Exchange consulting and IT Resourcing services.The single most important differentiator between AM Technologies and other service providers is our enterprise telephony experience and ability to provide end-to-end enterprise level solutions. The team exceeds other organizations in its ability to offer "best practice" solutions that address all messaging needs, drawing on extensive experience and technical proficiency with project management of enterprise Exchange migrations, real time/team collaboration, mobile communications, secure real time messaging, and web/video conferences for leveraging the Microsoft Exchange and Office Communications Server/Lync server. As a Microsoft Certified Partner in UC, AM Technologies possess substantial domain expertise in delivering cost effective Unified Communication solutions with multiple user interfaces & latest technologies. AM Technologies' staff is comprised of seasoned, certified IT professionals who work with a range of next-generation technologies and are capable of recommending and implementing the "right solution" for our customers. Our solutions services primarily include infrastructure building, messaging collaboration, communication base & enterprise voice integration, enhanced value creation through unique LOB application well integrated with Microsoft communication stack. Uniqueness of the company that sets it apart he most important differentiator between AM Technologies and other service providers is our enterprise telephony experience and ability to provide end-to-end enterprise level solutions.+ Read More

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The goal of a Communication Enabled Business Process (CEBP) is to optimize business process by reducing the human latency that exists within a process flow. For example, a mortgage approval process may be experiencing human latency because the person assigned to providing an approval is on vacation or busy working on something else. To reduce this latency, CEBP leverages Unified Communications capabilities (i.e. UC services) by embedding them into the business process flow. The result is a more efficient, more automated closed-loop process; translating into significant ROI.If the person does not provide the necessary approval within a designated period of time then the business process would invoke a UC service such as "notify and respond" from an IP PBX, voice portal/IVR, conferencing application, etc. These embedded UC services would "notify" the person that they need to do something. If the person does not "respond" to the notification then it can be escalated to a manager in the same manner.In fact, there are a number of UC services that could be embedded within a business process to reduce human latency. These could include: conference [on demand], alert & escalate (as per workflow given below), contact resident expert, etc.; all of which create measurable business value.

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Our architecture and planning services ensure a comprehensive well planned architecture for the enterprise level rollout. The architecture and planning services factor in several key aspects namely network bandwidth implications, edge deployment, number of PBX connection points, Gateways. Our systematic implementation plan and enterprise roll out factors in client readiness, business unit readiness and operational issues. Our team not only assists in architecture planning but also addresses technical and execution concerns at any stage of implementation.

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AM Technologies business process workshops as well as deep MOSS and OCS development experience helps you in identifying transformational efficiencies achieved with Microsoft UC & Voice Platform into your core business processes. Our comparative analysis helps you to understand the far reaching business benefits and seamless communications achieved with Microsoft vs other IP PBX investments.

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POC services helps you in evaluating the business value generated out of OCS & Lync 2010 Voice systems against traditional existing PBX systems. The POC analysis helps you in having a comprehensive overview of the Microsoft collaboration and communication capabilities in sync with your unique business requirements. We can help you in understanding the business value Microsoft Unified Communications brings into your systems, and thereby help you to quantify the TCO and ROI for your OCS, or MOSS or UC investments.

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Unified Communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.

UC also refers to a trend to offer business process integration, i.e. to simplify and integrate all forms of communications in view to optimize business processes and reduce the response time, manage flows, and eliminate device and media dependencies.

UC allows an individual to send a message on one medium and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non real-time message that can be accessed through a variety of media.

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Allow our Microsoft Exchange Server consulting team to support your existing Exchange 2003/2007 environment or upgrade to take full advantage of the new features in Exchange Server 2010.

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Our Exchange Server support team provides emergency support and assistance. Support Engineers can also provide an on-site support at different locations across India.

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An important, but often neglected part of any project is proper planning and documentation. From AM Technologies you will receive complete documentation of your entire project. You'll understand how we configured your Exchange environment, the reasons behind our decisions. There is no such thing as a typical Exchange solution. It must be carefully planned from the beginning to ensure success. Each project has unique challenges as well and by anticipating these challenges, we can provide you with excellence.

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AM Technologies has been helping businesses respond to today's changing work styles and the need for real-time collaboration by deploying Microsoft Lync. Our Lync Consultants help organizations that are looking for integrated productivity tools that enable users to communicate from anywhere in a cost-effective and secure manner. Microsoft Lync Consulting Team uses Lync Server 2010 to deliver a fresh, intuitive user experience that brings organizations together in the different ways people communicate in a single interface. This unified experience facilitates rapid user adoption, while the ability to support a full range of communications from a single platform reduces both capital and operational costs. Below you can see what Lync offers.

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AM Technologies offers Consulting, Integrated Staffing and Resource Process Outsourcing (RPO) services of IT, ITES, Telecom, and IT Engineering, delivered through its unique Network Delivery Model, as a benchmark of excellence in niche, technical and challenging staffing needs.

Lineage: AM Technologies is a collaboration of the industries best practices and best individuals coming together to offer ground breaking services in respect to time and quality. Large enough to carry the diverse portfolio of technical resources and petite enough to offer services at cost effective value for money model.

Workforce: AM Technologies has more than 50 of the technologies best trained IT consultants and additional 2000 local direct contacts across entire India.

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AM Technologies offers comprehensive architecture and deployment services for migration to Microsoft Exchange 2007 or Microsoft Exchange 2010.

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