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As the market leader in software and services for service providers in the communications, media and entertainment industry, Amdocs has a more than 30-year track record of ensuring service providers' success and embracing their biggest challenges. Our extensive product portfolio and wide-range of proven services enable service providers to simplify and personalize the customer experience, harness and capitalize on the data explosion, stay ahead of the competition with new digital services and improve operational efficiency.
Company Album
Factsheet
Basic Information
Nature of Business | Service Provider |
Company CEO | Ht Haokip |
Our Principles
At Amdocs, we have defined a set of six principles that define our companys character and help us achieve our strategic goals by guiding the way we conduct business and interact with others. We call them theAmdocs Values:
- Customer-centered We are fully committed to true customer satisfaction and success, which leads to long-lasting partnerships.
- Collaboration Each of us has individual strengths and weaknesses. By acting together in synergy, we contribute as a whole to our common goals and the success of our customers.
- Efficiency & Effectiveness We strive to maintain a lean organization, lowering the total cost of ownership and providing real value to our customers.
- Excellence We continuously strive for excellence by "raising the bar" and delivering the very best to our customers.
- Care We are a people-oriented business. We genuinely care for each other.
- Growth New sales are the lifeline of our company, ensuring longevity and prosperity for all stakeholders.
Our Mission
We enable the world’s leading services companies to build stronger, more profitable customer relationships
We fulfill our mission through the following strategy:
- Focusing on key market segments, currently top-tier telecommunication service providers; broadband, cable and satellite companies; and financial services providers
- Leading the evolution to integrated customer management
- Offering software products and services backed by a deep knowledge of our customers’ business
- Comprehensively addressing our customers’ needs for solutions across lines of business, applications functionality and services lifecycle
Our Values
Amdocs has declared five company values. We chose these values because, working together, they best outline the characteristics of the kind of company we want to be. They are:
- We are one team together we play to win
- We are commited to each other and repect our people
- We always deliver value to our customer
- We dare to caange have passion to lead
Our Partners
COMPANY | TYPE | LEVEL | |
Alcatel-Lucent | NEM | Platinum | |
Altion | SI | Affiliate | |
Aternity | ISV | Platinum | |
Atos | SI | Gold | |
CACI | SI | Gold | |
Capgemini | SI | Gold | |
CRM Solutions | ISV | Gold | |
CTC | SI | Gold | |
EMC | Strategic | Platinum | |
everis | SI | Gold | |
Flash Networks | ISV | Gold | |
HP | Strategic | Platinum | |
IBM | Strategic | Platinum | |
Idomoo | ISV | Gold | |
Indra | SI | Gold | |
Informatica | ISV | Gold | |
Information Builders | ISV | Gold | |
Italtel | SI | Gold | |
KANA | ISV | Platinum | |
Logica | SI | Gold | |
Mformation | ISV | Gold | |
NICE Systems | ISV | Platinum | |
Pontis | ISV | Gold | |
Q-nomy | ISV | Platinum | |
S&T | SI | Gold | |
SAS | ISV | Platinum | |
SSBS | SI | Gold | |
Sundaysky | ISV | Platinum | |
Syncsort | ISV | Platinum | |
T-Systems | SI | Gold | |
Tieto | SI | Gold | |
TOA Technologies | ISV | Platinum | |
Upstream | ISV | Gold | |
Wipro | SI | Gold |
Social Responsibilities
THE PRINCIPLES OF CORPORATE RESPONSIBILITYSHARE EMAIL PRINT
At Amdocs, we have defined a set of six principles that define our companys character and help us achieve our strategic goals by guiding the way we conduct business and interact with others. We call them theAmdocs Values:
Customer-centered We are fully committed to true customer satisfaction and success, which leads to long-lasting partnerships.
Collaboration Each of us has individual strengths and weaknesses. By acting together in synergy, we contribute as a whole to our common goals and the success of our customers.
Efficiency & Effectiveness We strive to maintain a lean organization, lowering the total cost of ownership and providing real value to our customers.
Excellence We continuously strive for excellence by "raising the bar" and delivering the very best to our customers.
Care We are a people-oriented business. We genuinely care for each other.
Growth New sales are the lifeline of our company, ensuring longevity and prosperity for all stakeholders.
The Amdocs Values outline the kind of experience we want to provide for customers. And they influence our Corporate Responsibility philosophy. With offices in more than 50 countries, Amdocs' global workplace demands that we uphold high standards of corporate responsibility, with regard to our environmental impact, product quality or human rights.
+ Read MoreOur Vision
We are moving from a connected world to a hyper-connected world – the speed of change is breathtaking. Today’s connected customers demand easy, personalized engagement; anytime, anywhere and on any device. But this lifestyle is generating a massive demand for data, with video driving unprecedented volumes of traffic on the network.
To compensate for the rising cost of data, as well as falling voice revenues, service providers are prioritizing the creation of new revenue streams while remaining conscious of having to focus on efficency to stay profitable. Optimal management and insightful analysis of this “Big Data” flood will help make it possible to meet these goals.
A redefinition of service provider strategy is necessary to overcome the new challenges of our rapidly-evolving industry.
Experience Success
Service providers need to unleash the power of experience by offering differentiating experience plays and embracing four critical business imperatives: simplify experience, harness data, stay aheadand be efficient
Simplify Experience
Provide experiences that are simple, personalized and deliver clear value across the customer experience
- Empower end users with seamless, multi-channel experiences
- Enable service providers to offer proactive, blended care and commerce flows, as well as personalized services, based on data-driven analytics
Harness Data
Optimize network assets while maximizing every opportunity to monetize demand for bandwidth
- Enable the ultimate multi-play experience with real-time, omni-convergent interactions
- Rapidly launch and dynamically monetize next generation networks (LTE, small cells, Wi-Fi and fiber)
Stay Ahead
Leverage core assets and develop capabilities to expand with new services and business models
- Foster innovation by partnering with OTT and other players
- Drive new revenues from enterprise customers, the cloud and the connected home
Be Efficient
Streamline processes and optimize operations to achieve tangible business results
- Adopt agile operations that enable growth to efficiently meet growing business needs
- Invest in systems with best-in-class operability to lower costs
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