The proliferation of mobile devices such as tablets, smartphones, and eReaders makes it challenging to satisfy growing appetites for smart digital content.
From product documentation and training to books, magazines, research reports, and financial data, the information traditionally delivered via print or simple digital files must now be created, edited, enriched, and packaged for new formats and devices.
Meeting this challenge requires agile editorial and production capabilities and the right mix of digital content and technology expertise. But building and sustaining this capability in-house can be costly and frustrating—new devices, evolving content-formatting standards, and condensed product life cycles routinely change the rules of the game.Digital products for market leaders
A digital publishing leader for 25 years, Aptara excels in getting engaging digital content products to digital consumers faster and more cost-effectively. Aptara’s wide-ranging subject matter experts deploy smart content technologies across every aspect of production—and produce the entire spectrum of digital end products, including eBooks, apps, websites, and eMagazines.
Aptara helps industry leaders such as HSBC, Deloitte, Baxter, Cisco, and Random House and Pearson with their digital production needs, freeing them to do what they do best, be it banking, consulting, healthcare, technology, or publishing. Aptara’s digital content solutions deliver measurable results while minimizing operating costs and overhead.
If you’re under pressure to improve both organizational performance and ROI, you need an experienced partner with expertise in every aspect of corporate learning and performance.
Aptara blends best-in-class learning solutions with innovative digital technology and flexible resourcing models that meet your performance goals measurably and quickly, without expanding your permanent staff.…with a single expert partner
Aptara’s learning services portfolio of proven instructional design methodologies encompasses the entire learning and performance life cycle:
It’s challenging for companies to provide, manage, and scale content-intensive processes that require special training and expertise.
Whether facing highly demanding service-level agreements (SLAs) or volatile process volumes, simply throwing more money and internal resources at the problem is often neither feasible nor cost-effective.…with an expert partner…
Aptara’s Custom Content Services practice offers companies a single partner for help with research, data mining, writing, editing, and preparing summaries—as well as content management and development. Our agile and scalable process strategies deliver dramatic cost and time savings.
Aptara employs teams of discipline- and industry-specific subject matter experts (SMEs) across varied market segments, including:
The high-quality results of our SMEs typically exceed those of in-house equivalents.…that provides end-to-end services…
Using methodologies honed over 25 years in the field, our dedicated teams of SMEs are supported by proprietary automation tools that speed their work and decrease turnaround times.…and gets demonstrable bottom-line results.
Market leaders such as Elsevier, Pearson, Hutchings, SunCorp, and Mitchell 1 engage Aptara SMEs to manage their key content development requirements.
The result? An enviable competitive advantage. Contact Aptara today to discuss how we can help with your unique information and content-related needs.
External customers. Internal customers. Your business depends on both. The quality of your brand extends beyond your products and services to a customer’s every interaction with your company.
The back-office functions that sustain those services must be efficient, effective, and so tightly managed that they go unnoticed by customers.
Customer relationship management (crm) is what we do
Aptara’s industry-specific customer service specialists in healthcare, it, manufacturing and technology, publishing, legal, gaming, banking, and financial services ensure that your customers receive timely, accurate, and professional responses to their queries 24/7/365.
We’re not merely a business process outsourcing (bpo) firm; we’re a scalable extension of your brand and your operations. We adopt your corporate culture and become an advocate for your brand.
Customer service, inside and out
Our customer service specialists handle more than 20,000 voice, chat, and email interactions daily, including proactive and reactive customer care, technical support, order fulfillment and verification, queries, and complaint resolution.
We help you retain customers by facilitating upsells, resolving technical or quality issues, and processing payments. We can also help you acquire new customers through lead generation campaign support.
Your internal customers in finance and administration and shareholder services perform mission-critical functions while handling mission-critical documents. Aptara’s content creation and content technology expertise brings a unique perspective and critical savvy to your back-office operations.
Transformation, not mere transportation
We digitize your documents, then mine, extract, structure, and tag the data we unlock—data that becomes a source of a revenue and the basis for making savvier marketing decisions.
Our it capabilities and proprietary, customized tools automate your document processing workflows for more accurate, faster—and higher-quality—operations. And turning over the entirety of your crm and document processing to aptara simplifies vendor management.
Working with aptara also adds cost-saving elasticity to your entire back-office staffing, even while minimizing error rates and averting missed deadlines.
The new world of mobile technologies and business without borders requires a solid, durable IT strategy and infrastructure to support the networks, servers, operating systems, and Cloud-based applications on which your entire business relies.
Succeeding in this brave new digital world requires nimble applications and an IT foundation pliable enough to evolve as technology and your company’s business goals change.Portable IT
The IT architects, designers, and developers in Aptara’s Information Technology practice partner with our customers’ business teams to design, build, and deploy applications—and manage the IT backbones that support them—for any business, and for far less than it would cost to do so in-house.
Aptara’s IT Services practice:
And whether you need software or database engineers, network designers, or enterprise systems analysts and integrators, Aptara can also place the right IT contractors with the right IT skills to fill any gaps in your own team’s expertise—short-term, or for the long haul.A world of value for a digital planet
BancTec, Kaplan, Euromoney, Amex, KPMG, Pearson, and McGraw-Hill turned to Aptara for real cost savings and improved efficiencies. The result? Reliable, extensible IT foundations and enduring applications with real revenue potential.
We can do the same for your department, or enterprise-wide.
2S System Private Limited
Hakikat Nagar, Saharanpur, Near Delhi Road,
Ghaziabad-247001, Uttar Pradesh, India